Associate Platform Engineer

MetLife; Cary (NC); Hybrid; USD 56,000 - 74,000; Full time

Job summary

MetLife's Global Technology team is seeking an Associate Engineer to deliver ECM solutions and automation to support the New Frontier Strategy, enhancing digital experiences for customers. You will hands-on develop, modernize, and support ECM platforms, collaborating with IT partners and global teams to design, automate, troubleshoot, and tune performance.

Hybrid role in Cary, NC with a salary range of $55,800-$74,300 and potential annual incentives; MetLife offers comprehensive benefits and

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Understanding of OpenShift, Apache Web Server, and related technologies.
• Proficiency in scripting languages, including Linux Shell and/or PowerShell.
• Experience with or familiarity with infrastructure-automation tools such as Ansible and Terraform.
• Understanding of AI/ LLM
• Knowledge of or experience with Agile methodologies.

Responsibilities

• Implement ECM solutions in collaboration with engineering and application teams.
• Promote and apply automation to design, support, and maintain configuration management and orchestration for integration platforms using Ansible, Python, PowerShell, Azure Pipelines, and Linux shell scripting.
• Troubleshoot, investigate, recommend, implement, and maintain document-generation solutions across multiple technologies.
• Develop automation that reduces manual effort and improves the efficiency, performance, and stability of application platforms.
• Collaborate with globally distributed teams across multiple time zones.
• Learn and evaluate emerging technologies and tools, including automation and artificial intelligence, and implement solutions with senior engineers.

Skills

AI/LLM understanding

Agile methodologies

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Tools

OpenShift

Apache Web Server

Linux Shell

PowerShell

Ansible

Terraform

Job description

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

MetLife is seeking an Associate Engineer’s role to support the growing focus on speed and discipline to deliver on the New Frontier Strategy and deliver highly impactful and engaging digital experiences for our customers, which will generate strong and enduring relationships aligned with the MetLife brand.

This role involves managing and delivering solutions for Enterprise Content Management (ECM) applications using automation.

This hands-on technology role supports existing ECM platforms by developing innovative solutions and modernizing, stabilizing, and expanding the platform. You will collaborate with IT partners and business teams to provide technical support, with responsibilities including solution design, automation, troubleshooting, issue resolution, and performance tuning.

Key Responsibilities

• Implement ECM solutions in collaboration with engineering and application teams.
• Promote and apply automation to design, support, and maintain configuration management and orchestration for integration platforms using Ansible, Python, PowerShell, Azure Pipelines, and Linux shell scripting.
• Troubleshoot, investigate, recommend, implement, and maintain document-generation solutions across multiple technologies.
• Develop automation that reduces manual effort and improves the efficiency, performance, and stability of application platforms.
• Collaborate with globally distributed teams across multiple time zones.
• Learn and evaluate emerging technologies and tools, including automation and artificial intelligence, and implement solutions in collaboration with senior engineers.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Understanding of OpenShift, Apache Web Server, and related technologies.
• Proficiency in scripting languages, including Linux Shell and/or PowerShell.
• Experience with or familiarity with infrastructure-automation tools such as Ansible and Terraform.
• Understanding of AI/ LLM
• Knowledge of or experience with Agile methodologies.

Preferred Qualifications

• Engineering solutions for application platforms and infrastructure.
• Hands-on installation, configuration, and administration of ECM production environments, including FileNet and CP4BA.
• The one or more of the following:
  • AppDynamics, Splunk, or Elastic
  • AKS, Azure, or Docker
  • OpenShift Container Platform

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $55,800 - $74,300. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 20 days from the listed posting date.