Associate Planning Services Coordinator

El Paso County, Colorado, USA; Colorado Springs (CO); On-site; USD 45,000 - 49,000; Full time

Job summary

El Paso County is seeking a detail-oriented Assoc - Planning Services Coordinator to support public planning processes and staff reports. You will assist with agendas, minutes, and reviews of residential plans, septic applications, and exemptions, while providing top-notch customer service to residents and agencies.

The role requires excellent organization, data entry, and communication skills, with regular in-person work within the Planning and Community Development Department.

Qualifications

• High school diploma or equivalent.
• One year administrative experience preferred.
• Associate’s degree may substitute for experience.
• Valid driver's license required.

Responsibilities

• Provide customer service and information about planning processes.
• Document and process planning applications and hearings.
• Draft hearing agendas and meeting minutes.
• Review site plans, septic applications, and related permits.
• Support Planning Commission and Board of Adjustment activities.
• Assist with data entry and record management.

Skills

Organizational skills

Attention to detail

Communication skills

Data entry

Customer service

Maps/GIS basics

Education

High school diploma or equivalent

One year of administrative experience

Associate’s degree may substitute

Tools

Microsoft Office

PowerPoint

GIS basic functions

Job description

Need help with applying? Visit our Talent Acquisition page here for application guidance and resources.

VISION

El Paso County will be a trusted regional leader known for excellence in county service delivery.

PURPOSE

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.

VALUES

• Collaborative
• Accountable
• Trustworthy
• Transparent

Job Summary

Are you looking to work within a dynamic team to showcase your organization and strong multi-tasking skills? Are you detail oriented, and deadline driven? Do you enjoy reviewing plans and research into parcels? If so, this may be the job for you! We are currently seeking a highly motivated individual to join our team as an Assoc - Planning Services Coordinator. As an Assoc - Planning Services Coordinator, you will be the back up to the liaison for the volunteer boards to include the Planning Commission and Board of Adjustment. In this position, you will be tasked with drafting hearing agendas, meeting minutes and combining staff reports. You will review residential site plans, septic applications, agricultural exemptions, temporary uses, and daycare applications. This position requires excellent communication and problem-solving skills. If you are looking for a rewarding and challenging opportunity to make a positive impact within the Planning and Community Development Department and in your community, we encourage you to apply for this position!

Hiring Range

$45,000.00 - $49,000.00 annually

This position has an anticipated work schedule of Monday – Friday, 7:30am – 4:30pm, subject to change.

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.

This position performs reviews of plans and applications and provides customer service to the public, County departments, and local agencies. Provides technical and administrative support to staff. Researches, compiles, and analyzes data; assists with the general organization of public hearings. Assists the public with planning and development questions and concerns; performs technical tasks associated with the review of plans and applications. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Essential Duties/Responsibilities

• Provides customer service duties by answering zoning-related inquiries; communicates zoning issues with property owners and contractors; and research land use history and data using a computer, maps, archived files, and publications.
• Receives and documents citizen complaints for Code Enforcement.
• Performs counter-based customer assistance to provide general or site-specific information about project processing requirements and standard interpretations of the Land Development Code.
• Reviews and processes minor land use review applications, processes various types of building permits and applications, and disseminates information to the public.
• Reviews and processes minor residential projects.
• Provides technical support and assistance to staff such as conducting research, creating maps and charts.
• Performs data entry and inputs information into database.
• Provides support to the Planning Commission and/or Board of Adjustment.
• Assists with the preparation of public hearing notices, coordinates mass mailings for public hearing items.
• Performs agenda management and attends meetings; takes, transcribes, and distributes meeting minutes.
• Organizes, processes and transfers records for inactive file storage, scanning and destruction. Locates information within inactive storage.
• Creates and maintains internal records of incoming and outgoing communication.
• Responsible for collecting and processing documents to be recorded. Serves as the primary contact with the Clerk and Recorder's Office.
• Processes general receipts in compliance with policies and procedures.
• Assists with training staff as needed.
• Performs reception duties as required.
• Sorts and distributes incoming mail and faxes; processes outgoing mail.
• Performs other duties as required.

Supervision Exercised

This classification does not have supervisory authority and requires no supervision or direction of others.

Supervision Received

Receives intermittent supervision. This classification normally performs the job by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor is expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

• Working knowledge of basic land use principles is preferred.
• Working knowledge of basic development-related principles is preferred.
• Must possess strong organizational skills and attention to detail.
• Must be detail-oriented and ensure accuracy in work. Ability to enter data in applicable databases timely and accurately.
• Ability to read and interpret site plans, maps, and aerial photos is preferred.
• Ability to communicate clearly, concisely, and professionally on the telephone and to walk-in customers.
• Ability to establish and maintain effective working relationships with others. Ability to provide excellent customer service.
• Ability to make appropriate representations of policies, procedures, and regulations.
• Ability to take and transcribe meeting minutes, perform data entry, and effectively communicate in writing.
• Ability to operate standard office equipment including computers, multi-line telephones, copy machines, and fax machines. Ability to operate high speed scanners, wide format scanners and associated software.
• Ability to complete the Planning Services Coordinator Matrix.
• Proficiency with related databases and software, preferably Microsoft Office; expertise with spreadsheets, PowerPoint, and basic GIS (geographic information systems) functions.
• Maintain regular and punctual attendance.

Required Education & Experience

• High school diploma or equivalent education.
• One year of administrative experience.
• Associate’s degree in a related field may substitute for the required experience.

Licenses/Certificates

• Must possess and maintain a valid driver's license.

Pre-Employment Requirements

• Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.

Work Conditions

Duties are performed primarily in an office environment; some travel may be required. May be required to stand for extended periods of time and bend. Some required meetings may extend after regular working hours.

The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department.

El Paso County is an E-Verify and Equal Opportunity Employer

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.