Associate Physician Account Representative

Northwell Health; Melville (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

Northwell Health is seeking a patient accounts assistant to support hospital and clinical billing workflows. The role involves processing patient claims and helping patients with billing inquiries in a busy healthcare environment.

You will assist with payment collection, payer enrollment-related denials, and questions from physicians about their accounts, including repayment terms and overdue balance negotiations. This position emphasizes accuracy and customer service.

Qualifications

• High School Diploma or equivalent required.
• 0-1 years of relevant experience, required.

Responsibilities

• Assists in processing and managing patient claims.
• Assists in collecting payments from third party insurance carriers and patients.
• Assists in resolving any issues relating to the physician account.
• Assists in answering any questions physicians may have about their account.
• Assists physicians with terms for repayment structures.
• Assists in negotiations of any overdue balance to recover payment from physicians.
• Assist in generating bills for patients including payment plan options.
• Explains insurance benefits to patients.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Education

High School Diploma or equivalent

0-1 years of relevant experience

Job description

Assists in several tasks related to patient accounts for hospital and clinical facilities. Daily duties include processing claims, addressing patient billing inquiries, collecting payments, assisting in helping resolve payer enrollment related denials and other problems, attending to inquiries regarding an account.

Job Responsibility

• Assists in processing and managing patient claims.
• Assists in collecting payments from third party insurance carriers and patients.
• Assists in resolving any issues relating to the physician account.
• Assists in answering any questions physicians may have about their account.
• Assists physicians with terms for repayment structures.
• Assists in negotiations of any overdue balance to recover payment from physicians.
• Assist in generating bills for patients including payment plan options.
• Explains insurance benefits to patients.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 0-1 years of relevant experience, required.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).