Associate Patient Services Specialist

Providence; Richland (WA); On-site; USD 18,000 - 24,000; Full time

Job summary

Kadlec Regional Medical Center, part of Providence, seeks an Associate Patient Services Specialist to handle patient registration, pre-registration, and insurance verification. You will obtain pre-certifications and authorizations as needed and help collect upfront revenue while delivering respectful, customer-focused service.

Under the supervision of the MGR PATIENT ACCESS/SCHEDULING, this role emphasizes accuracy and teamwork in a fast-paced healthcare setting, supporting patients and internal

Qualifications

• Registration and pre-registration of scheduled accounts.
• Verify insurance coverage and benefits.
• Obtain pre-certification, referrals, or authorizations as needed.

Responsibilities

• Assist with the collection of upfront revenue for the facility.
• Provide quality customer service to internal and external customers.
• Registrations and scheduling support under supervision of the MGR PATIENT ACCESS/SCHEDULING.

Skills

Customer service

Job description

AssociatePatient Services Specialist at Kadlec Regional Medical Center

Under the general supervision of the MGR PATIENT ACCESS/SCHEDULING, performs patient registration and pre-registration of scheduled accounts, verify insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility and provides quality customer service to internal and external customers.

Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Shift Details:

• Per diem, Variable Shift, 0.4 working hours weekly

Required Qualifications:

• 6 months of customer service experience

Preferred Qualifications:

• General office experience

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care