Associate Patient Care Coordinator - Taylorsville, UT - 2283559

Primary Care Plus; Taylorsville (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking an Associate Patient Care Coordinator in Taylorsville, UT. This role involves managing patient interactions, scheduling appointments, and ensuring smooth clinic operations. The ideal candidate will have strong customer service skills and experience in a medical office setting. Join a team dedicated to improving health outcomes and advancing health equity.

Benefits

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Employee Discounts

Education Reimbursement

Qualifications

• 1+ years of experience in customer service.
• 1+ years of experience with Microsoft Office.

Responsibilities

• Manage patient registration and scheduling.
• Provide exceptional service to all customers.
• Resolve service issues and complaints.

Skills

Customer Service

Microsoft Office

Education

High School Diploma/GED

Tools

EMR computer applications

Medical software

Job description

Associate Patient Care Coordinator - Taylorsville, UT - 2283559

Join to apply for the Associate Patient Care Coordinator - Taylorsville, UT - 2283559 role at Primary Care Plus

Associate Patient Care Coordinator - Taylorsville, UT - 2283559

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Join to apply for the Associate Patient Care Coordinator - Taylorsville, UT - 2283559 role at Primary Care Plus

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.

Schedule: Monday – Friday, 8am – 5pm

Location: 6321 S REDWOOD RD STE 201 SALT LAKE CITY, UT 84123

Primary Responsibilities

• Provide exceptional service to all customers
• Greet patients as they arrive and manage wait time
• Process walk-in patients and visitors
• Manages day to day operations for activities and programs within the community center space
• Answers phones and schedules appointments as necessary, verifying correct visit type and primary care provider
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages and create and manage tasks as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc
• Work with back-office staff to ensure smooth patient flow
• Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
• Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
• Close out EMR messages
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned
  
  

What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together – Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED (or higher)
• 1+ years of experience in customer service
• 1+ years of experience with Microsoft Office
  
  

Preferred Qualifications

• 1+ years of work experience with medical office processes
• 1+ years of related work experience including data entry
• Prior experience with EMR computer applications
• Prior experience with medical software
• Knowledge of working through medical portal systems
• Knowledge of medications and medical terminology
  
  

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

External Candidate Application

Internal Employee Application

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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