Associate Patient Care Coordinator - Pinehurst Surgery Center

SCA Health; Pinehurst (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Patient Registration Assistant to join their dedicated team. In this role, you will be the welcoming face for patients and visitors, guiding them through the registration process with exceptional communication and interpersonal skills. Your contributions will directly impact patient experiences and support the overall mission of delivering quality care. With opportunities for professional growth and a comprehensive benefits package, this position is perfect for those looking to make a difference in healthcare while advancing their careers in a supportive environment.

Benefits

Medical coverage

Dental coverage

Vision coverage

401k plan with company match

Paid time off

Life insurance

Disability insurance

Qualifications

• High School diploma or equivalent is mandatory.
• Exceptional communication skills in English; Spanish is a plus.

Responsibilities

• Greets patients and assists them through the registration process.
• Prepares patient charts and maintains job-specific expertise.
• Participates in committees and maintains a positive environment.

Skills

Exceptional written and verbal communication skills

Advanced computer literacy

Interpersonal skills

Ability to follow instructions

Education

High School Graduate or equivalent

Tools

Microsoft Word

Spreadsheet software

Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support, and the teammates who push us forward. Behind every successful facility, procedure, or innovation is a team of 15,000+ professionals working together, learning from each other, and living out the mission, vision, and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics, and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems, and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions, and culture. At SCA Health, your work directly impacts patients, physicians, and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians, and improve health care in America.

We offer a comprehensive benefits package to support your health, well-being, and financial future, including medical, dental, and vision coverage, a 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Patient Registration Assistant:

• Greets and welcomes patients, visitors, and guests to the center.
• Assists patients through the registration process.
• Prepares patient charts and other communications.
• Provides updates to patient families as needed.
• Demonstrates appropriate knowledge and competence of designated skills identified for the position.
• Maintains and evaluates their own job-specific expertise, demonstrating the importance of continuing education for professional growth.
• Performs administrative duties as assigned.
• Maintains flexibility with scheduling and job assignments to cover patient needs.
• Fosters a positive and professional environment by interacting courteously and participating as a team member. Must have an engaging personality and a commitment to clinical excellence and outcomes.
• Participates in committees, work groups, and meetings as necessary.
• Successfully completes required competencies of the position.

Qualifications

Education – Required:

• High School Graduate or equivalent.

Skills – Required:

• Exceptional written and verbal communication skills in English; Spanish speaking ability is a plus.
• Advanced computer literacy, including:
• Sending and receiving emails
• Accessing patient charts electronically
• Creating complex Word and Spreadsheet documents
• Excellent interpersonal skills
• Ability to listen, comprehend, and follow instructions

Experience:

• Previous work in an ambulatory surgical or hospital setting preferred.
• Experience with registration, admissions, or healthcare scheduling is helpful.
• One year of Medical Receptionist experience is preferred.
• Post-high school administrative training is a plus.

Dependability:

• Attendance
• Punctuality
• Ability to meet deadlines

Compensation: USD $16.00/Hr. to USD $17.00/Hr.