Associate Patient Care Coordinator - Pinehurst, NC - 2283246

Primary Care Plus; Pinehurst (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare provider in Pinehurst is seeking an Associate Patient Care Coordinator to support clinical staff and patients. Responsibilities include managing patient check-ins, scheduling appointments, and ensuring a welcoming environment. Ideal candidates will have prior experience in a medical setting and strong communication skills. This role offers competitive hourly pay and benefits, contributing to the mission of improving health outcomes.

Benefits

Paid time off

Health plans

Retirement plans

Education reimbursement

Qualifications

• At least 1 year of experience in a medical or mental health office environment.
• Ability to work independently and as part of a team.

Responsibilities

• Provide reception and clerical support in the clinic’s front office.
• Assist patients with check-in/check-out and verify insurance.
• Schedule appointments and process payments.

Skills

Communication

Teamwork

Education

High School Diploma/GED

Tools

Electronic Health Records

Excel

Outlook

Job description

Associate Patient Care Coordinator - Pinehurst, NC - 2283246

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Overview

As an Associate Patient Care Coordinator, you will support clinical staff and patients in a center-based front office role. Your responsibilities include greeting patients, assisting with check-in and check-out, and ensuring all administrative tasks are completed efficiently.

Location & Schedule

Location: 289 Olmsted Blvd, Pinehurst, NC

Schedule: Monday-Friday, 8am-5:30pm

Responsibilities

• Provide reception and clerical support in the clinic’s front office.
• Ensure the clinic environment is welcoming and adheres to brand guidelines.
• Assist patients with check-in/check-out, review charts, verify insurance, and collect necessary documents.
• Help onboard new patients, access patient portals, and prepare paperwork.
• Respond to patient inquiries, answer calls, and triage requests.
• Schedule appointments and internal referrals.
• Process payments and address insurance eligibility issues.
• Maintain patient confidentiality and secure patient information.

Qualifications

Required:

• High School Diploma/GED or higher.
• At least 1 year of experience in a medical or mental health office environment.

Preferred:

• Experience with Electronic Health Records (Athena preferred).
• Proficiency with computers, Excel, and Outlook.
• Basic medical terminology knowledge.
• Ability to work independently and as part of a team.
• Strong communication skills for diverse audiences.

Compensation & Benefits

The hourly salary range is $16.00 to $28.85, based on experience and qualifications. Benefits include paid time off, health plans, retirement plans, education reimbursement, and more. Details at uhg.hr/uhgbenefits.

Our Mission & Commitment

UnitedHealth Group is dedicated to improving health outcomes and promoting health equity. We are an equal opportunity employer committed to diversity, inclusion, and environmental responsibility.