Associate Patient Care Coordinator - Phoenix, AZ - 2276797

Primary Care Plus; Phoenix (AZ); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking an Associate Patient Care Coordinator in Phoenix, AZ. This role involves scheduling appointments, managing patient interactions, and providing clerical support. Enjoy a hybrid working environment with competitive pay and comprehensive benefits.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

Referral Bonuses

Qualifications

• 1+ years of customer service experience.
• Basic proficiency with Microsoft Office applications.

Responsibilities

• Greets patients and manages wait times.
• Schedules appointments and manages medical records.
• Answers calls and assists patients with inquiries.

Skills

Customer Service

Communication

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Join to apply for the Associate Patient Care Coordinator - Phoenix, AZ - 2276797 role at Primary Care Plus

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls, and performs other related clerical functions. This primary role provides front office support functions.

Hours: Monday – Friday, 8:00AM – 5:00PM

Location: 9801 N Metro Pkwy E, Phoenix, AZ

This position will transition into a hybrid role with the expectation to be onsite 2-3 times per week.

If you live in Phoenix, AZ, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities

1. Greets patients as they arrive and manages appropriate standard wait times
2. Answers phones and schedules appointments
3. Running insurance eligibility checks
4. Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
5. Manages medical records (maintains, files/scans, prepares for schedule)
6. Ensures all correspondence is scanned and/or filed, processes requests for medical records release, and maintains appropriate logs
7. Supporting other clinics within the Arizona market
8. Establish and maintain effective working relationships with patients, employees, and the public
9. Performs all other related duties as assigned

Why Work for UnitedHealth Group?

Competitive pay, comprehensive benefits, performance rewards, and a management team committed to your success. Offerings include:

• Paid Time Off and 8 Paid Holidays
• Medical, Dental, Vision, Life & AD&D Insurance, Short & Long-term Disability
• 401(k) plan, Employee Stock Purchase Plan
• Education Reimbursement, Employee Discounts, Employee Assistance Program
• Referral Bonuses, Voluntary Benefits (pet, legal, LTC insurance, etc.)
• More info at: http://uhg.hr/uhgbenefits

  We value performance, development, and providing a supportive environment to succeed and grow your career.

  Required Qualifications

  • High School Diploma/GED or higher
  • 1+ years of customer service experience
  • Basic proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

  Preferred Qualifications

  • 1+ years of medical office process experience
  • Experience with data entry and EMR applications
  • Adherence to telecommuting policies if applicable

  The salary range is $16.00 to $28.85 per hour, based on full-time employment and various factors such as location, experience, and certifications. Benefits and incentives are also provided.

  Our mission is to help people live healthier lives and make the health system work better for everyone, emphasizing equity and reducing disparities. We are an Equal Opportunity Employer and a drug-free workplace.