Associate Patient Care Coordinator Per Diem

Optum; Chandler (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits package

401k contribution

Job summary

UnitedHealth Group in Chandler, AZ is seeking a Per Diem Associate Patient Care Coordinator to support patient registration, insurance verification, benefit analysis and financial clearance while delivering courteous care.

You will identify patient financial responsibilities, discuss payment options, and guide patients through the process on evenings and weekends as required. This role offers a sign-on bonus and competitive benefits.

Qualifications

• 1+ years of experience in customer service, preferably in a healthcare environment.
• High School Diploma/GED required.
• Ability to work Thursday and Friday from 6:00pm - 6:30am.

Responsibilities

• Appropriate patient identification, financially clearing patients during pre-registration, registration, admission and prior to discharge, counseling patients about their financial liability
• Verifying payer sources
• Assessing and referring patients to alternative payment sources, including Payment and Billing Assistance Program and government/non-government-based payment assistance programs
• Ensures timely, accurate and complete capture of all demographic and insurance information to ensure appropriate reimbursement for services rendered
• Determines and collects the patient's financial liability and/or arranges payment plans
• Explains organization policies, patient financial responsibilities and Patient Rights and Responsibilities to patients and families

Skills

Customer service experience

Healthcare context

Night shift

Education

High School Diploma/GED

Job description

Improve the lives of others while Caring. Connecting. Growing together.

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together.

Employing excellent customer service skills, thePer Diem Associate Patient Care Coordinatoris responsible for ensuring a positive patient experience throughout the registration, insurance verification, benefit analysis, and financial clearance process.

Primary Responsibilities:

• Appropriate patient identification, financially clearing patients during the pre-registration, registration, admission process and prior to discharge, counseling patients about their financial liability
• Verifying payer sources
• Assessing and referring patients to alternative payment sources, including the Payment and Billing Assistance Program as well as government and non-government-based payment assistance programs
• Ensures timely, accurate and complete capture of all demographic and insurance information to ensure appropriate reimbursement for services rendered
• In addition, the Patient Registration Specialist determines and collects the patient's financial liability and/or arranges payment plans
• The Patient Registration Specialist is an information source for patients and families by explaining organization policies, patient financial responsibilities and Patient Rights and Responsibilities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 1+ years of experience in customer service, preferably in a healthcare environment
• Ability to work Thursday and Friday from 6:00pm - 6:30am

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.