Associate Patient Care Coordinator - Apollo Beach, FL

Optum; Apollo Beach (FL); On-site; Full time

Job summary

A leading healthcare organization seeks a Front Desk Coordinator to manage operations and assist patients. This role involves scheduling, handling inquiries, and supporting office functions. Join a diverse team dedicated to improving health outcomes and advancing health equity.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Qualifications

• 1+ years of medical office experience.
• 1+ years of medical knowledge.

Responsibilities

• Handle front desk operations including scheduling and inquiries.
• Maintain business office supplies and reports.
• Coordinate pre-admission testing requirements.

Skills

Customer Service

Bilingual - Spanish/English

Education

High School Diploma/GED

Job description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Schedule: Monday to Friday, 8 AM- 5 PM

Location: Onsite - 415 Apollo Beach Blvd, Apollo Beach, FL 33572

Primary Responsibilities:

• Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries and forwarding non-routine requests to appropriate personnel


• Assists with the inventory and maintenance of business office supplies and the completion of business office reports


• Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures


• Receives consultant reports, maintains documentation and routes to the appropriate physician promptly. Coordinates pre-admission testing requirements with clinic personnel and patient


• Complete all administrative functions associated with referral activities in a timely manner


• Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)

Preferred Qualifications:

• 1+ years of medical office experience


• 1+ years of customer service experience


• 1+ years of medical knowledge


• Bilingual - Spanish/English

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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