Associate Patient Access Rep- MedCheck Noblesville

Community Health Network Inc.; Noblesville (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking an Associate Patient Access Representative to provide exceptional customer service and manage patient registration and financial processes. This role is crucial for ensuring a seamless patient experience and requires strong communication skills and proficiency in registration types.

Qualifications

• 1+ years of experience in healthcare office settings preferred.
• Proficient in all registration types.

Responsibilities

• Responsible for patient registration and financial clearance.
• Ensures smooth workflows and adherence to guidelines.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Tools

EPIC

Job description

Associate Patient Access Rep- MedCheck Noblesville

Shift: Day Job

Hours: 8:30A-9P:

• Week 1: M/W/Sa
• Week 2: M/Sa/Sun
• Week 3: M/W/F
• Week 4: W/F/Sa

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” remains at the heart of our organization. It involves providing the best care possible, backed by state-of-the-art technology, engaging in volunteer opportunities and benefits initiatives within the community, and supporting our caregivers’ growth to serve patients better. Above all, it’s about delivering exceptional care simply and effectively — and we couldn’t do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, responsible for customer service, patient registration, and financial clearance. This includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

The APAR handles various front-office and back-office functions across the network, including but not limited to:

• High School Diploma or GED (Required)
• 1+ years of experience in healthcare office settings and/or a strong customer service background (Preferred)
• Proficient in all registration types (inpatient, outpatient, emergency)
• Completes admissions, discharges, and transfers promptly
• Monitors and performs all patient hospital and ambulatory movements
• Uses EPIC work queue to pre-register scheduled patients
• Verifies medical necessity according to CMS standards and communicates coverage and eligibility to patients
• Accurately enters patient demographics, insurance, and financial information, including benefits
• Gathers and verifies confidential health and financial information to ensure payment for services
• Ensures the completeness of the electronic health record (EHR) and updates as necessary

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. We consider everyone an integral part of the patient experience. We pride ourselves on not just having employees but caregivers. Join our community and make a difference in your neighborhood.

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