Associate - Parts Warehouse

Community Options, Inc.; Lafayette (IN); On-site; USD 14,000 - 27,000; Full time

Job summary

A leading company is seeking a Warehouse Associate who will be responsible for processing all inbound and outbound parts orders. The role requires excellent communication skills and knowledge in order processing, inventory management, and customer service. The ideal candidate will have a strong respect for product knowledge, specifically related to machinery, and the ability to operate various warehouse equipment.

Qualifications

• 1 to 2 years’ warehouse work-related experience.
• Ability to lift up to 70 lbs.
• Strong knowledge of the product and Caterpillar influence.

Responsibilities

• Processes inbound and outbound parts orders.
• Maintains inventory and stock organization.
• Assists customers with order placement and returns.

Skills

Conflict management

Organizational skills

Verbal communication

Problem solving

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

4 days ago Be among the first 25 applicants

Description

Why MacAllister Machinery?

We offer more than just a job—we offer a career path with endless possibilities. Stability is important in the way we operate. Our current team members fill more than 30% of our jobs internally and on average, just over 40% of those individuals are being promoted! If you want endless opportunities to further your career, we work hard to provide you with those choices! Our average tenure in the company is 9.2 years and our turnover is well below industry average because of the culture we have built! We serve thousands of customers and have a massive operation that spans across 40+ locations across Indiana and Michigan!

Be Part of Something Bigger

At MacAllister Machinery, your work matters. You will play a key role in providing the infrastructure that powers industries, builds communities and forms the roads we commute on! Our team members don’t just fill positions—they make a real impact in the communities we live in each and every day!

Objective

This position fills and processes all inbound and outbound parts orders for the Parts Department, which provides parts support to heavy equipment and engine customers.

Responsibilities

• Assists both internal and external customers with order placement, returns and backorders to establish positive, cooperative, working relationships, including filling and processing all inbound and outbound parts orders, picking, packing, and shipping orders, delivering parts to both internal and external customers, assisting with backorders, and assisting with will-call, telephone, and walk in order placement as needed.
• Processes daily stock, including unloading inbound freight carriers, receipting, sorting, and processing daily stock, updating DBS locations, processing weekly and quarterly returns, processing credits, parts discrepancies, and stock transfers, reorganizing storage to accommodate current stock, and performing daily physical inventory counts.
• Fills, charges, and punches battery tags, builds hoses as needed, prepares paperwork for order shipments, inspects and processes reman cores, performs daily maintenance duties, and completes the inventory count, including bin count reconciliation and daily physical reconciliation.
• Performs related duties as required.
  
  

Qualifications

• Knowledge, skills, and abilities typically acquired through a high school education or the equivalent.
• 1 to 2 years’ warehouse work-related experience in parts and/or an inventory related position or theequivalent with some computer and Caterpillar experience preferred.
• Excellent listening skills, strong verbal communication skills, and good written and non-verbalcommunication skills.
• A strong ability to manage conflicts and a good ability to manage change and projects.
• Strong problem solving skills and good warranty administration skills with an ability to interpret and applypolicies, procedures, guidelines, and regulations.
• A good ability to operate industry specific Main Frame programs, a basic ability to operate industry specificdatabase systems and PC computer programs, and a basic knowledge of Microsoft Office software.
• Strong organizational, creative thinking, goal setting, and decision-making skills.
• A strong knowledge of the product with a good knowledge of the product market and a strong respect forthe Caterpillar influence.
• Good customer service and prospecting skills, including the ability to meet and/or exceed customerexpectations.
• Good coaching, counseling, influence, and negotiation skills.
• Steel toed shoes must be worn at all times.
• The ability to lift up to 70 lbs independently and frequently throughout the work day.
• The ability to operate a forklift and other warehouse equipment, including printers and shipping equipment.
• The ability to work overtime and be on-call as needed, including weekends.
• The ability to obtain and maintain a State of Indiana driver’s license.
• The ability to uphold professionalism with both internal and external customers, including personalappearance and friendly, courteous treatment of peers, subordinates and customers.
  
  

The duties and responsibilities described here are not a comprehensive list, and the scope of thejobmay change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Machinery Manufacturing

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