Associate OT Engineer

Marathon Petroleum Corporation; Findlay, Northern (OH, KY); Hybrid; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Job summary

Marathon Petroleum Corporation (MPC) seeks an entry- to mid-level IT Operations role to provide operational and technical support for refinery OT server and network environments. The role collaborates with multi-disciplinary teams to translate business requirements into secure, reliable infrastructure solutions, while adhering to refinery safety and change-management practices.

The position emphasizes routine maintenance, root-cause analysis, and collaboration with process engineers to ensure

Qualifications

• Bachelor’s Degree in Information Technology, related field or equivalent experience.
• 0–2 years of relevant experience required.

Responsibilities

• Performs routine operating system, network, and hardware maintenance and tests to ensure optimum system performance.
• Collaborates with engineers and operations to resolve issues and perform root-cause analyses on simple problems.
• Provides basic technical support for hardware, applications, network, and systems administration.
• Maintains infrastructure including IT assets and industrial control devices like HMI and PLC.
• Documents solutions and shares knowledge with the team to improve reliability and security.

Skills

IT Infrastructure

IT Security

Network Administration

System Administration

Troubleshooting

Education

Bachelor’s Degree in Information Technology

Job description

An exciting career awaits you At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

This position is responsible for providing operational and technical support for refinery Operational Technology (OT) server and/or network environments. The successful candidate must understand business requirements and translate these requirements into solutions while working as part of a team. The position must work collaboratively with multi-disciplinary workgroups to seek solutions to problems. The position must champion compliance and change efforts which result in improved reliability and security of infrastructure services. It is expected that the candidate will always follow the refinery personnel safety requirements.

Key Responsibilities

• Performs routine operating system, network, and hardware preventative maintenance and performance tests based on hardware, network, and process control vendor operating system practices, to ensure uninterrupted and optimum system performance.
• Performs and collaborates with the process Owner on root cause analysis of simple problems and tracks and reports to manager.
• Works with Engineers and/or Operations to resolve issues.
• Provides basic technical support for hardware, applications, network, and systems administration.
• Assists in resolving basic hardware and software issues, system procedures, transactions, and system downtime.
• Collaborates with Process Engineers to troubleshoot and restore services.
• Follows predefined procedures for system tuning and optimization using IT Service Management practices, best-in-class recommendations, and operating procedures.
• Generates and maintains performance and utilization metrics for infrastructure systems; prepares regular reports on system and network performance and capacity.
• Identifies potential solutions to issues identified in reports.
• Participates in the design and configuration of hardware, network, and software systems based on predefined guidelines and specifications.
• Follows established procedures to ensure proper configuration and integration of hardware, network, and software components.
• Contributes to the knowledge base by documenting solutions to common hardware and software issues.
• Shares learnings and best practices with team members through internal communication channels.
• Works closely with the business and development teams to gain an understanding of business partners functional and non-functional requirements, provide feedback, and communicate changes.
• Assist in the definition of business processes to measure, analyze, improve and control the process being reviewed.
• Maintains complex infrastructure that includes traditional IT assets as well as industrial control system devices such as Human Machine Interfaces (HMI) and Programable Logic Controllers (PLC).

Education and Experience

Bachelor’s Degree in Information Technology, related field or equivalent experience. Zero (0) to two (2) years of relevant experience required.

Skills

• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture): adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.
• Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.
• Business Acumen - Applies knowledge of MPC’s business, industry and the marketplace to advance the organization’s goals. Makes decisions and recommendations clearly linked to MPC’s strategy.
• Business Process Improvements - The process of analyzing business processes and workflows within the organization and identifying new approaches to redesign business activities or optimize performance, quality and speed of processes - including identifying and evaluating process automation opportunities.
• Cost Optimization - The process to analyze, plan and manage costs for cost efficiency and expense reduction, while maximizing business value.
• IT Infrastructure Management - Planning, design, delivery and control of information technology infrastructure.
• IT Security Management - The process, tools, and methodologies applied for the protection of information and information systems against unauthorized access or modification of information.
• Network Administration - Organizing, installing, and supporting the organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
• Policy Management - The process of creating, implementing and maintaining policies and procedures within an organization.
• Service Delivery Management - The manner in which an organization provides users access to IT services, which include applications, data storage and other business resources.
• System Administration - Performs a variety of functions including user management, system monitoring, system configuration, performance tuning, backup and recovery, and access control.
• System Testing - The process of testing conducted on a complete integrated system to evaluate the system’s compliance with its specified requirements.
• Systems Design - The process of designing technical solutions and systems to meet specified business and user requirements that are compatible with established system architectures, as well as organizational and performance standards.
• Troubleshooting - The act or process of discovering and resolving problems, disputes, or mechanical issues through a systematic, usually iterative, approach.
• Vendor Management - The process to maintain relationships with key vendors that deliver products, services, and support to the business. Simultaneously, negotiating and managing contracts with key service providers to ensure service levels are set appropriately and met on an ongoing basis.

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location: Findlay, Ohio

Job Requisition ID: 00023452

Pay Min/Max: $70,400.00 - $105,400.00 Salary Grade: 8

Location Address: 539 S Main St

Additional locations: Anacortes, Washington, Canton, Ohio, Carson, California, Catlettsburg, Kentucky, Detroit, Michigan, Dickinson, North Dakota, El Paso, Texas, Garyville, Louisiana, Kenai, Alaska, Mandan, North Dakota, Martinez, California, Robinson, Illinois, Salt Lake City, Utah, St Paul Park, Minnesota, Texas City, Texas, Wilmington, California

Education: Employee Group: Full time Employee Subgroup: Regular

Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision‑making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.

About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation’s largest refining system. MPC’s marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.