Associate, Operations Specialist - BTR (30363)

Core Spaces; United States; Hybrid; USD 90,000 - 95,000; Full time

Job summary

Core Spaces is seeking an Associate, Operations Specialist for its BTR portfolio. This role involves overseeing daily operations, team training, and ensuring compliance with brand standards while providing high-quality resident experiences. Candidates should have property management experience and be committed to fostering community relationships.

Benefits

Paid unlimited PTO

Flexible work options

Competitive pay

Health plan options

Parental Leave

Monthly wellness allowance

Qualifications

• 1 year of experience in the Property Manager role or 3 years in property management.
• Proficient in Microsoft Office/Google Suite and Windows/Apple operating systems.

Responsibilities

• Support daily operations and team training across properties.
• Address resident concerns and ensure timely resolutions.
• Fulfill Community Manager role when vacant.

Skills

Property management

Communication

Leadership

Education

High School graduate; college degree preferred

Tools

Entrata

Yardi

Job description

Associate, Operations Specialist - BTR (30363)

Join to apply for the Associate, Operations Specialist - BTR (30363) role at Core Spaces

Associate, Operations Specialist - BTR (30363)

Join to apply for the Associate, Operations Specialist - BTR (30363) role at Core Spaces

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Who We Are

Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.

Description

Who We Are

Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.

What We Do

Founded in 2010, Core is a vertically integrated company, focused on acquiring, developing, and managing across the student housing and build-to-rent (“BTR”) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven client service. In its award-winning student portfolio, Core currently owns and/or manages over 45,000 beds – and has a pipeline of over 49,000 beds in various stages of development. Core's BTR division currently has approximately 4,000 homes under development and in its pipeline in high growth metros across the country. * For more information, visit .

• Portfolio and pipeline numbers as of Q2 2025
  
  
  

Benefits That Matter

• A culture that provides you with a sense of belonging
• Hybrid or remote work options may vary by role to support work-life balance
• Competitive pay that values your contributions
• Incentives designed to reward your achievements
• Paid unlimited PTO to disconnect or celebrate life milestones
• Paid 15 holidays, including your birthday, to disconnect and celebrate
• Paid Parental Leave that begins after 90 days
• Paid volunteer time off to give back to your community
• Monthly workshop weeks; fewer meetings & more collaboration
• Robust health plan options that begin within at least 30 days of your employment
• Monthly phone reimbursement
• Wellness allowance and perks, including a yearly subscription to a meditation app
• An environment that provides you a voice to share your perspectives
• Employee Assistance Program (EAP) for access to confidential support services
• Company retirement options including 401(k) + matching & Roth account option
  
  
  

Position Overview

The Operations Specialist supports daily operations and team training across Core Spaces’ national Build-to-Rent (BTR) portfolio, in alignment with company policies and operational standards. This role serves as a strategic troubleshooter and may step in as interim leadership at communities with extended vacancies or operational needs. Assignments are provided on a weekly basis, with up to 80% travel, including occasional weekend coverage, depending on the needs of the portfolio

What You Will Do

• Fulfill the responsibilities of the Community Manager role when vacant at assigned BTR communities
• Support and oversee on-site team members to ensure smooth daily operations
• Assist with interviewing, hiring, onboarding, and training team members on BTR-specific policies, systems, and resident experience standards
• Lead team meetings and performance check-ins in the absence of the Community Manager
• Ensure all brand and property standards are met, with a focus on delivering a high-quality, single-family rental experience
• Address resident concerns professionally and ensure timely, effective resolutions
• Process rental payments and vendor invoices, ensuring compliance and accuracy
• Handle resident emergencies and maintenance escalations with professionalism, documenting all incidents per Core protocols
• Support leasing and marketing strategies to drive occupancy and retention, tailored to the unique dynamics of BTR communities
• Maintain a strong understanding of market conditions, submarket performance, and competitor offerings
• Provide insight and recommendations to the Regional Manager and Property Management leadership to enhance operational performance
• Complete inspections, move-in/move-out procedures, home readiness, and community walkthroughs as needed
• Support assigned communities in achieving key performance metrics, including occupancy, collections, and resident satisfaction
• Oversee and assist with financial reporting, including budgets, variance reports, and community metrics
• Monitor and manage rent collections, initiate late notices, and coordinate legal actions when necessary
• Represent Core’s culture and values, serving as a positive example at each community
• Maintain model homes, amenities, and common areas to meet BTR brand standards at all times
• Approve and enter payroll as requested by the Regional Manager
• Provide coaching, performance feedback, and support on employee relations matters
• Lead training sessions for new hires and support the onboarding of teams at newly acquired or developed BTR communities
• Assist with special projects as assigned by the Senior Operations Specialist, Senior Director of Operations Support, Regional Manager, or other senior leadership
• Must be able to lift and move objects up to 50 pounds, including performing physical tasks such as bending and lifting during property inspections or move-in/move-out support
• Occasional travel may be necessary as needed
• Perform all other duties and tasks as assigned by management
• Must be able to complete all physical requirements of this role with or without a reasonable accommodation
  
  
  

Ideally, you'll have

• High School graduate; college degree preferred but not required
• 1 year of experience in the Property Manager role
• 3 years of experience in property management or related fields.
• Proficient in Microsoft Office/Google Suite and Windows and/or Apple operating systems
  
  
  

You'll Crush It If You Have Experience With

• Experience in Student Housing, Multifamily, and Build-to-Rent (BTR) properties
• Proficiency with property management software such as Entrata and Yardi
  
  
  

Organizational Structure

Reports to: Senior Operations Specialist

Direct Reports: N/A

Disclaimer: Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

Base Salary: $90,000-$95,000 annually. Actual pay may vary depending on the candidate's geographic location, experience, and qualifications.

Additional Compensation: Employees may be eligible for discretionary bonuses, typically 10% of base salary annually, depending on individual and organizational performance.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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