Associate Operations Manager-TLMD

Shipt; Illinois; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Shipt is seeking an Associate Operations Manager-TLMD in the Chicago area to support Drivers in a Target Sortation Center. The role focuses on operational efficiency, technology management, and fostering a safe working environment. Ideal candidates have experience in logistics and strong problem-solving skills.

Qualifications

• 2 years in operations, customer service, or related experience.
• Experience in a logistics or warehouse setting.

Responsibilities

• Provide on-site support for Drivers to achieve efficiency and safety.
• Triage operational concerns or technology issues.
• Monitor delivery performance and operational results.

Skills

Relationship Building

Problem Solving

Technology Confidence

Job description

As the Associate Operations Manager-TLMD located onsite in Chicago, IL area, you will provide on-site support for Drivers with Shipt at a Target Sortation Center. This role will liaison between the Target Sortation Center operations team and Drivers with Shipt to achieve efficiency and safety during the route dispatch process.

While no two days are the same, you will triage and escalate operational concerns or technology issues to Shipt leadership and / or Target partners on-site. You will have an opportunity to support new processes, product launches, and pilot tests while continuously promoting a safe working environment at the Sortation Center. Additionally, you will monitor delivery performance, and operational results to drive healthy operational and financial results. As needed, you will partner with leaders to develop countermeasures for defects within the market.

What You’ll Need to Be Successful

• You have 2 years in operations, customer service, or related experience
• You enjoy building relationships to solve interrelated problems
• You have experience working in a logistics or warehouse setting
• You enjoy a flexible work schedule based on business needs
• You feel confident working with technology, including smartphones, app-store, and Google Suite
• You are able to represent Shipt in a professional matter

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama.