Associate Operations Facility Engineer

ncsecu.org; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

State Employees' Credit Union in Raleigh, NC is seeking a Facilities Maintenance Assistant to help maintain electrical, mechanical, and plumbing systems across our operations centers. You will perform programmed maintenance, respond to building issues, and ensure a safe, reliable environment for staff.

Working with senior staff, you will track repair requests, coordinate with vendors, assist with workspace projects, and compile data for periodic management reports.

Qualifications

• HS Diploma or GED is required.
• 0-2 years of relevant experience is preferred.
• Familiarity with construction trades (HVAC, electrical, plumbing, framing or general handyman work) is a plus.

Responsibilities

• 25% Field maintenance requests; troubleshoot minor issues and track to completion.
• 25% Coordinate with external vendors for preventative maintenance and repairs; monitor performance.
• 15% Assist in workspace project coordination and track timelines; gather best practices.
• 15% Track repair and construction projects from start to finish; prepare management reports.
• 10% Collect and report building size, functionality, and department locations; maintain repair/action records.
• 10% Identify and report building issues early to support planning and fast resolution.

Skills

HVAC basics

Electrical basics

General handyman

Vendor coordination

Education

HS Diploma or GED

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

In this role, you will assist with the day-to-day maintenance and performance of the electrical, mechanical, and plumbing systems that keep SECU’s operations centers running smoothly. Working alongside senior staff, you will perform programmed maintenance duties, respond quickly to building issues as they arise, and ensure our internal departments have a safe, reliable environment to do their work.

Responsibilities:

• 25% Field requests for maintenance and repair needs and perform initial troubleshooting on minor issues. You will track repair requests through to completion and assist in obtaining vendor support when complex tasks require specialized help.
• 25% Support vendor coordination for preventative maintenance, building repairs, and construction projects affecting the operations centers. You will serve as a point of contact for external technicians, assist in tracking vendor performance, and help ensure work is completed according to our schedule and guidelines.
• 15% In this role, you will assist with project coordination on new and active workspace initiatives while researching facility trends to help optimize our operations centers. You will support construction tracking, help keep project timelines on schedule, and gather best practices to improve our physical work environments.
• 15% Assist in tracking repair requests and construction projects from start to finish. You will help verify the completion of assigned projects and organize facility data to help prepare regular reports for management.
• 10% Assist in collecting and reporting data related to building size, functionality, and department locations. You will help maintain records for repair actions and project administration, ensuring facility information is accurate and well-organized.
• 10% Identify and report building issues or repair needs to management to help ensure team planning and clear communication. You will assist in documenting these needs early so the team can address them quickly.

Required Education & Experience (Knowledge, Skills, & Abilities):

• HS Diploma or GED.
• 0-2 years of relevant experience.
• Basic knowledge or hands-on familiarity with construction trades, such as HVAC, electrical, plumbing, framing, or general handyman work (experience through trade school, apprenticeships, or entry-level field roles is a plus).

Preferred Education & Experience (Knowledge, Skills, & Abilities):

• Familiarity or basic aptitude in HVAC, plumbing, and electrical systems, with the ability to learn how to troubleshoot and repair minor building issues.
• A relevant trade school certificate or a trade license (including low-voltage electrical) is a plus, but not mandatory.

Job Environment & Physical Demands:

• Driving for prolonged periods
• Bending/Standing for prolonged periods
• Walking for prolonged periods
• Carrying up to 50 lbs. Lift up to 50 lbs. Push/Pull up to 50 lbs.
• Computer for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need. State Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a "Do the Right Thing" mission and a goal of helping people in our community. SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.