Associate Operations Coordinator

CDW; Chicago (IL); On-site; Full time

Job summary

A leading provider of IT solutions is seeking a Distribution Ops Coordinator in Chicago. This entry-level role involves supporting operations by processing mail and returns, managing inventory, and ensuring quality control. Candidates should have a high school diploma, strong organizational skills, and the ability to lift heavy items. Join a collaborative environment where your contributions help deliver exceptional service to customers.

Qualifications

• Critical attention to detail required.
• Ability to lift up to 50 lbs.
• Comfortable working in a warehouse environment.

Responsibilities

• Assist various departments to fulfill service requests.
• Receive and sort incoming packages.
• Perform quality control checks on damaged items.

Skills

Attention to Detail

Organizational Skills

Time Management

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

AS400

RF Scanner

Job description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees—coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary

The Distribution Ops Coordinator will provide entry-level support to various departments within Operations. These functions include processing inbound and outbound mail and returns, receiving damaged or defective units from areas in the warehouse, and processing items being returned to our vendor partners.

What you'll do

• Assist various departments to fulfill internal and/or external service requests.
• Receive and sort incoming parcel packages or returns and send to appropriate areas.
• Stock products to designated bin locations within vendor returns warehouse.
• Pick/pack and perform quality control checks of damaged or defective items.
• Respond to Synapse requests on the same day.
• Prepare stock balance items for return to vendor.
• Create Bill of Ladings using carrier websites.
• Sort and deliver mail to designated areas.
• Unload trucks or move pallets using a pallet jack or Material Handling Equipment (MHE).
• Follow Preferred Methods and Safety guidelines.
• Rotate throughout the Returns and Mailroom departments, performing various functions including housekeeping.
• Assist other areas of Operations, including cross-department functions, for training and operational purposes.

What we expect of you

• High School Diploma or GED
• Basic knowledge of Microsoft Office applications
• Critical attention to detail
• Solid organizational and time management skills
• Effective verbal and written communication skills to interact with all stakeholders
• Ability to prioritize, adapt to changing needs, and meet deadlines
• Comfortable working in a warehouse environment with temperature fluctuations, noise from conveyors and forklifts
• Ability to lift up to 50 lbs. (team lift for heavier items)
• Ability to stand, bend, lift, walk, and carry products for 8 or more hours
• Experience with AS400 and/or RF scanner is a plus

Pay: $17.49 - $24.71

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may vary by location.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of IT solutions to business, government, education, and healthcare customers in the US, UK, and Canada. A Fortune 500 company and member of the S&P 500, CDW helps customers navigate the complex IT market and maximize their technology investments. We unite. We win. We thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.