Associate, Operational Forecasting

Oscar Health; Phoenix (AZ); Hybrid; USD 92,000 - 120,000; Full time

Job summary

Oscar Health in Tempe, Arizona is seeking an Operations Forecasting Associate to join our Workforce Management team. You will execute forecasting and planning analyses to optimize resourcing and financial planning for production teams, reporting to the Associate Director, Workforce Management.

This role builds and maintains forecasts, collaborates with stakeholders, and leverages data platforms like Workday, Jira, BigQuery and Looker to present clear, actionable insights to leadership for

Qualifications

• 3+ years of experience in operations forecasting.
• 2+ years handling large datasets and distilling insights with a structured approach.
• 2+ years of SQL, or proficiency in R or Python with Pandas and basic analytics.
• Strong written and verbal communication for business reporting.

Responsibilities

• Build and maintain detailed operational forecasts for volume and staffing.
• Align forecast models with business objectives and changes.
• Source data and refine analyses with data teams.
• Learn the business and support planning discussions with stakeholders.
• Use tools and data platforms like Workday, Jira, BigQuery and Looker.
• Communicate insights clearly to non-technical colleagues and leaders.

Skills

Forecasting

Data analysis

Communication

Time management

Tools

SQL

Python

Excel

Job description

Hi, we’re Oscar. We’re hiring an Operational Forecasting Associate to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

The Operations Forecasting Associate position will execute various forecasting and planning analyses to help optimize resourcing and financial planning for production teams within Oscar.

You will report into the Associate Director, Workforce Management.

Work Location

This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency

The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Build and maintain detailed operational forecasts - for volumetric demand & resourcing needs - and subsequently support leadership in generating budget estimates based on the forecast
• Work with stakeholder teams to ensure forecast models align with business objectives and changes
• Work with data teams to source required data and refine as needed for analyses
• Learn the business and support periodic planning discussions with business stakeholders
• Learn and use tools and data platforms relevant to the role (such as Workday, Jira, BigQuery, Looker, etc.)
• Use business acumen and analytical experience to work through ambiguity
• Manage multiple concurrent tasks effectively and deliver professional & high quality work in a timely manner
• Collaborate with team members and be a trusted advisor to leaders & stakeholders
• Responsible for owning insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers, Associate Directors and Directors
• Analyze data to support business teams in making better informed, data-driven decisions
• Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner
• Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact
• Support other strategic projects as assigned to meet business needs
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• 3+ years of demonstrated work in operations forecasting
• 2+ years of demonstrated work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
• 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests
• Strong communication skills, verbal and written, around business reporting impact and requirements
• 1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets

Bonus Points

• 2+ years experience in healthcare, investment banking or insurance industry
• 2+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools
• 3+ years of technical work experience using analytical tools and writing analytical reports

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI)

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Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

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