Associate, Operational Forecasting

Oscar Health; New York (NY); Hybrid; USD 102,000 - 134,000; Full time

Job summary

Oscar Health is seeking an Operations Forecasting Associate to join our Workforce Management team in New York City. The role focuses on building and maintaining forecasts to optimize resourcing and financial planning for production teams.

You will collaborate with stakeholders, learn tools like Workday, Jira, BigQuery and Looker, and report to the Associate Director, Workforce Management. Hybrid schedule with 3 in-office days per week.

Qualifications

• 3+ years of operations forecasting experience.
• 2+ years handling large datasets and delivering insights in a structured way.
• 2+ years experience with SQL; or proficiency in R or Python with Pandas.
• Strong written and verbal communication about reporting impact.
• 1+ years experience using Google Sheets or Excel with VLOOKUP and advanced functions.

Responsibilities

• Build and maintain detailed operational forecasts for volumetric demand and resourcing, informing budgets.
• Coordinate with stakeholder teams to align forecast models with business objectives.
• Source data from analytics teams and refine for analyses.
• Support periodic planning discussions with business stakeholders.
• Learn and use tools/platforms like Workday, Jira, BigQuery, Looker.
• Use business acumen to work through ambiguity and deliver insights.
• Collaborate with leaders and teams to implement actions and monitor impact.
• Own insights generation for a major business unit and act as a primary point of contact for senior managers.
• Analyze data to support data-driven decisions and tell stories clearly to non-technical colleagues.
• Collaborate across the organization on strategic projects and ensure compliance with regulations.
• Other duties as assigned.

Skills

Forecasting

SQL

Python or R

Data analysis

Communication

Excel/Google Sheets

Tools

Looker

BigQuery

Jira

Workday

Excel

Job description

Hi, we're Oscar. We're hiring an Operational Forecasting Associate to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About The Role

The Operations Forecasting Associate position will execute various forecasting and planning analyses to help optimize resourcing and financial planning for production teams within Oscar.

You will report into the Associate Director, Workforce Management.

Work Location

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency

The base pay for this role is: $101,844 - $133,670 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Build and maintain detailed operational forecasts - for volumetric demand & resourcing needs - and subsequently support leadership in generating budget estimates based on the forecast
• Work with stakeholder teams to ensure forecast models align with business objectives and changes
• Work with data teams to source required data and refine as needed for analyses
• Learn the business and support periodic planning discussions with business stakeholders
• Learn and use tools and data platforms relevant to the role (such as Workday, Jira, BigQuery, Looker, etc.)
• Use business acumen and analytical experience to work through ambiguity
• Manage multiple concurrent tasks effectively and deliver professional & high quality work in a timely manner
• Collaborate with team members and be a trusted advisor to leaders & stakeholders
• Responsible for owning insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers, Associate Directors and Directors
• Analyze data to support business teams in making better informed, data-driven decisions
• Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner
• Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact
• Support other strategic projects as assigned to meet business needs
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• 3+ years of demonstrated work in operations forecasting
• 2+ years of demonstrated work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
• 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests
• Strong communication skills, verbal and written, around business reporting impact and requirements
• 1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets

Bonus Points

• 2+ years experience in healthcare, investment banking or insurance industry
• 2+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools
• 3+ years of technical work experience using analytical tools and writing analytical reports

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI)

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Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

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