Associate Network Engineer

Encore Technologies; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

Encore Technologies is seeking an Associate Network Engineer to support the design, implementation, monitoring, and maintenance of enterprise network infrastructure. This early‑career role provides hands‑on exposure to routing, switching, wireless, network security, and operations.

You will assist with installation, configuration, and troubleshooting of network infrastructure, and collaborate with cross‑functional teams while documenting configurations and following procedures.

Qualifications

• Associate or bachelor’s degree in Information Technology, Computer Science, Networking, or a related field, or equivalent experience.
• 1–3 years of experience in network engineering, network administration, IT infrastructure, or a related technical role.
• Basic understanding of TCP/IP networking, Ethernet, VLANs, DNS, DHCP, and subnetting.
• Familiarity with routing and switching concepts and protocols.
• Basic understanding of wireless networking and Wi‑Fi technologies.
• Experience troubleshooting network connectivity using tools such as ping, traceroute, nslookup/dig, packet capture, and network monitoring platforms.
• Familiarity with network devices from vendors such as Cisco, Aruba, Juniper, Fortinet, or equivalent.
• Strong analytical and troubleshooting skills.
• Good written and verbal communication skills.
• Ability to document technical issues and follow established procedures.
• Ability to work independently while knowing when to escalates issues.

Responsibilities

• Assist with the installation, configuration, maintenance, and troubleshooting of network infrastructure.
• Support enterprise LAN, WAN, wireless, VPN, and Internet connectivity.
• Configure and troubleshoot switches, routers, wireless access points, firewalls, and related network equipment.
• Monitor network performance, availability, and capacity using network management and monitoring tools.
• Respond to network incidents, service requests, and escalations in accordance with established procedures.
• Troubleshoot connectivity issues involving TCP/IP, DNS, DHCP, VLANs, routing, switching, and wireless networks.
• Assist with network upgrades, hardware replacements, software upgrades, and technology refresh projects.
• Perform basic network configuration changes and validate changes after implementation.
• Assist senior engineers with network design, implementation, and optimization activities.
• Maintain accurate network documentation, diagrams, configurations, and asset information.
• Participate in network testing, troubleshooting, and root‑cause analysis.
• Follow established change‑management, incident‑management, and security procedures.
• Assist with network security initiatives, including access controls, segmentation, authentication, and security policy implementation.
• Collaborate with infrastructure, cybersecurity, systems, and application teams to resolve technical issues.
• Escalate complex network problems to senior engineers or architects when appropriate.
• Stay current with networking technologies, tools, and industry best practices.
• Other duties as assigned.

Skills

TCP/IP

Routing & Switching

Wireless networking

Troubleshooting

Documentation

Communication

Education

Associate or Bachelor's in IT/CS/Networking or equivalent

Tools

Packet capture

Network monitoring platforms

Job description

Position Summary
We are seeking a motivated and technically capable Associate Network Engineer to support the design, implementation, monitoring, and maintenance of enterprise network infrastructure. This position is ideal for an early‑career network professional who wants to develop hands‑on experience with routing, switching, wireless, network security, and network operations.

Responsibilities

• Assist with the installation, configuration, maintenance, and troubleshooting of network infrastructure.
• Support enterprise LAN, WAN, wireless, VPN, and Internet connectivity.
• Configure and troubleshoot switches, routers, wireless access points, firewalls, and related network equipment.
• Monitor network performance, availability, and capacity using network management and monitoring tools.
• Respond to network incidents, service requests, and escalations in accordance with established procedures.
• Troubleshoot connectivity issues involving TCP/IP, DNS, DHCP, VLANs, routing, switching, and wireless networks.
• Assist with network upgrades, hardware replacements, software upgrades, and technology refresh projects.
• Perform basic network configuration changes and validate changes after implementation.
• Assist senior engineers with network design, implementation, and optimization activities.
• Maintain accurate network documentation, diagrams, configurations, and asset information.
• Participate in network testing, troubleshooting, and root‑cause analysis.
• Follow established change‑management, incident‑management, and security procedures.
• Assist with network security initiatives, including access controls, segmentation, authentication, and security policy implementation.
• Collaborate with infrastructure, cybersecurity, systems, and application teams to resolve technical issues.
• Escalate complex network problems to senior engineers or architects when appropriate.
• Stay current with networking technologies, tools, and industry best practices.
• Other duties as assigned.

Qualifications

• Associate or bachelor’s degree in Information Technology, Computer Science, Networking, or a related field, or equivalent experience.
• 1–3 years of experience in network engineering, network administration, IT infrastructure, or a related technical role.
• Basic understanding of TCP/IP networking, Ethernet, VLANs, DNS, DHCP, and subnetting.
• Familiarity with routing and switching concepts and protocols.
• Basic understanding of wireless networking and Wi‑Fi technologies.
• Experience troubleshooting network connectivity using tools such as ping, traceroute, nslookup/dig, packet capture, and network monitoring platforms.
• Familiarity with network devices from vendors such as Cisco, Aruba, Juniper, Fortinet, or equivalent.
• Strong analytical and troubleshooting skills.
• Good written and verbal communication skills.
• Ability to document technical issues and follow established procedures.
• Ability to work independently while knowing when to escalates issues.

Physical Requirements

• Prolonged periods sitting at a desk and working on the computer.
• Occasional walking between facilities
• Occasional lifting pushing, pulling up to 15 lbs.
• General office environment
• Exposure to climate-controlled environment for extended periods of time.