Associate/Mid-Level HR Employee Resource Center Representative

Dominion Energy; Richmond (VA); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401k matching

Job summary

Dominion Energy is seeking an Associate/Mid-Level HR Employee Resource Center Representative to provide first point of contact support to employees, leaders, and HR peers on HR issues, programs, policies, and processes.

The role includes assisting Talent Acquisitions with pre-employment duties, coordinating interviews, background checks, and onboarding, with potential expansion into payroll inquiries, HRIS, benefits, and related HR processes.

Qualifications

• Basic knowledge of HR policies and programs.
• Good written and verbal communication and interpersonal skills.
• Proficient personal computer skills and in-depth knowledge of Microsoft applications.

Responsibilities

• Provide first point of contact support to employees, leaders, and HR peer groups.
• Coordinate interviews, background checks, and onboarding for candidates.
• Assist Talent Acquisitions with pre-employment duties for requisitions, candidates, recruiters and hiring leaders.
• Handle inquiries via phone, email, and case management systems.
• Support HRIS, payroll inquiries, benefits processing, and related HR tasks.

Skills

HR policies knowledge

Written and verbal communication

Microsoft Applications proficiency

Education

GED or High School Diploma

Tools

SAP

ServiceNow

SuccessFactors

Job description

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Associate/Mid-Level HR Employee Resource Center Representative

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we're looking for you. You'll find your career. Review the position below.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

This entry/developmental or mid-level role within the Employee Resource Center learns to provide first point of contact support to employees, leaders, and HR peer groups on HR related issues, programs, policies, and processes.

Primary responsibilities include supporting Talent Aquisitions with pre-employment duties for requisitions, candidates, recruiters and hiring leaders. Daily work will include being the point of contact for the candidate through the pre-employment process to include coordinating interviews, background and medical testing up to onboarding.

Other potential future assignments could include but are not limited to, full life cycle of employment transactions and support, compliance documentation, payroll inquiries, time administration inquiries and support, benefit transactions, employee loans, military programs administration, HR emergency relief and response support, special payment and expense processing, HRIS role inquiries, general personnel history requests, legal human resource inquiries, HR policy inquiries, government and internal audit support, service award administration, termination and access revocation tracking, education assistance administration, verification of employment inquiries, and government benefit processing assistance.

Provides the highest level of customer service through interaction with employees, leaders, and HR peer groups through telephone, electronic, and case management systems. This level learns to assume responsibility for basic processes and first point of contact inquiries by employees via phone calls, case management, and chatbot. Processes include, but are not limited to, offboarding, onboarding, employee loan processing, education assistance processing, general document management, and general inquiry responses.

Associate HR Employee Resource Representative: 1-2 years of related experience

HR Employee Resource Center Representative: 2+ years of related experience

Note: At least one year of related HR experience is a required qualification for either level (Associate or Mid-level).

Specific knowledge, skills, abilities and experience include:

• Basic knowledge of human resources policies and programs;
• Good written and verbal communication and interpersonal skills;
• Proficient personal computer skills and in-depth knowledge of Microsoft applications.

Highly preferred skills include:

• Proficient knowledge of hiring process to include Corporate Security and Human Resources policies and programs.
• Strong knowledge of company policies, programs and information systems (SAP, ServiceNow, and Success Factors) and relevant government regulations, including but not limited to HIPAA, ERISA, ADA, FMLA, and USERRA.

Education Requirements

Required Degree (equivalency not accepted in lieu of required degree): GED or High School Graduate

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

What You’ll Get

Expected Hiring Base Salary Range:

Associate Human Resource Center Representative $42300 - $54900

Human Resource Center Representative $47300 - $61400

The expected hiring base salary range is the range we anticipate hiring within for this position. The actual salary offered may vary based on factors such as the selected candidate’s qualifications, skills, experience, and work location. This is not intended to represent the full salary range for the position or limit future compensation growth.

At Dominion Energy, we offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which includes: health, dental, and vision benefits with coverage for families and domestic partners, vacation, retirement plans including 401k contributions and matches, paid holidays, tuition reimbursement, bonus eligibility, sick leave, and disability insurance. To learn more about our benefits, click here: dombenefits.com.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

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