Associate, Member and Provider Initiatives

name; Tempe (AZ); Hybrid; USD 91,659 - 120,303; Full time

Benefits offered by this job

Unlimited vacation

Health insurance

401(k) plan participation

Annual performance bonuses

Job summary

Oscar is hiring an Associate for Member and Provider Initiatives to drive cross-functional projects in Tempe, Arizona. The role requires strong program management skills and a focus on stakeholder engagement across internal teams.

This position offers a hybrid work schedule, with specific in-office days, and provides benefits like unlimited vacation and health insurance. Candidates should have a proven track record in project implementation and a collaborative work ethic.

Qualifications

• 3+ years of experience in program management.
• 2+ years of experience delivering projects independently.
• Experience in a fast-paced operations environment.

Responsibilities

• Lead the management of cross-functional implementations.
• Evaluate departmental performance with data and metrics.
• Ensure department readiness for new initiatives.

Skills

Program management

Project implementation

Stakeholder engagement

Data analysis

Education

Master's Degree

Job description

Hi, we're Oscar. We're hiring an Associate, Member and Provider Initiatives to join our MPSO Initiatives team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will work with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management and implementation skills with an ability to work across different initiatives and stakeholders at the same time.

You will report into the Senior Manager, MPSO Initiatives.

Work Location

This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency

The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Responsibilities

• Lead the end-to-end management of cross-functional implementations and projects. This includes project plan creation, stakeholder engagement, and managing cross-functional relationships to drive collaboration. Additionally, it involves edge case mitigation and on-time completion.
• Evaluate overall departmental performance by creating, gathering, analyzing data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Ensure department readiness for new initiatives by reviewing plan documents and technical requirements to assess impact on operations, and developing knowledge management resources, user workflows and escalation pathways.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• 3+ years of experience in program management
• 2+ years of experience delivering projects / programs independently and within a team environment
• Experience in a fast-paced operations environment
• Successfully executed initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support

Bonus points

• Experience using data and metrics to drive improvements in programs
• Master's Degree
• PMP Certifications or Program Management Certifications
• Lean/Six Sigma Certifications
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

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Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

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