Associate Marketing Campaign Manager, US & Canada(MJ003880)

Trip.com; Norwalk, Northern (CA, KY); Hybrid; USD 87,000 - 108,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) with company match

Public Holidays

Paid Time Off

Job summary

Trip.com Group is seeking an Associate Marketing Campaign Manager to lead online promotions for the US & Canada. You will manage omnichannel campaigns, optimize ecommerce strategies, and craft messaging aligned with brand goals. Collaboration with global teams and strong analytics are required to drive performance.

This hybrid role in Norwalk, CA offers opportunities to leverage AI tools for efficiency and growth, with a focus on B2C digital marketing and travel experience enhancement.

Qualifications

• Work Authorization in the U.S. (no sponsorship)
• Bachelor's degree in marketing, communications, or a related field.
• 2-3 years of experience in B2C digital marketing, e-commerce, travel, or related.
• Proven ability to develop and execute online promotions and/or sales events.
• Experience with a variety of digital marketing and communications channels, including email, social media, app push.
• Strong analytical skills using data to inform marketing strategies.
• Ability to craft compelling marketing messages with consideration to the local customer’s perspective.
• Experience collaborating with global cross-functional teams.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong attention to detail and ability to think creatively.

Responsibilities

• Promotional campaign management: Develop and execute online promotional marketing campaigns that leverage omnichannel marketing, both internal (email, app push, display advertising), and external (social media, events).
• Ecommerce strategy: Develop and manage online sales strategies, including promotional mechanisms like price discounts and other innovative tactics to drive campaign performance.
• Content & messaging strategy: Create promotion strategies, messaging, and assets that align with the company's brand, marketing objectives and target audience.
• Global collaboration: Collaborate with internal stakeholders globally, such as business development, creative teams, and product managers to ensure seamless execution of online promotions.
• Performance Analysis: Monitor and analyze marketing campaign and promotions performance and provide actionable insights for optimization and improvement.
• Industry & market insights: Conduct market research and industry and competitive analysis to inform marketing and promotions strategies and drive innovation and performance improvements.
• Budget management: Manage marketing budgets and ensure all campaigns are tracked and reported accurately.
• Marketing project management: Contribute to and support strategic acquisition and lifecycle marketing and user growth initiatives.
• AI-powered perational efficiency: create and use AI agents and tools to streamline campaign workflows and improve marketing and campaign operational efficiency.

Skills

Promotional marketing

Digital marketing

Ecommerce

Campaign management

Cross-functional collaboration

Data analysis

Content & messaging

AI tools in marketing

Education

Bachelor's degree in marketing, communications, or a related field

Tools

CRM platforms

Marketing automation

Email platforms

Job description

Associate Marketing Campaign Manager, US & Canada(MJ003880)

Update 2026-08-24

Job Description

About Us

Founded in 1999 and publicly listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel services company with a portfolio of trusted travel brands, including Trip.com , Ctrip, Skyscanner, and Qunar. We provide travelers around the world with services, products, and tools they need to discover, plan, and book their trips.

With more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, we are building one of the world’s leading and most trusted family of online travel brands. Today, we serve more than 400 million customers worldwide, helping travelers plan and book their perfect trips.

Location & Workplace Type

• Location: Norwalk, CA
• Workplace Type: Hybrid

In this Role, you’ll get to

• Promotional campaign management: Develop and execute online promotional marketing campaigns that leverage omnichannel marketing, both internal (email, app push, display advertising), and external (social media, events).
• Ecommerce strategy: Develop and manage online sales strategies, including promotional mechanisms like price discounts and other innovative tactics to drive campaign performance.
• Content & messaging strategy: Create promotion strategies, messaging, and assets that align with the company's brand, marketing objectives and target audience.
• Global collaboration: Collaborate with internal stakeholders globally, such as business development, creative teams, and product managers to ensure seamless execution of online promotions.
• Performance Analysis: Monitor and analyze marketing campaign and promotions performance and provide actionable insights for optimization and improvement.
• Industry & market insights: Conduct market research and industry and competitive analysis to inform marketing and promotions strategies and drive innovation and performance improvements.
• Budget management: Manage marketing budgets and ensure all campaigns are tracked and reported accurately.
• Marketing project management: Contribute to and support strategic acquisition and lifecycle marketing and user growth initiatives.
• AI-powered perational efficiency: create and use AI agents and tools to streamline campaign workflows and improve marketing and campaign operational efficiency.

What you'll Need to Succeed

• Work Authorization in the U.S. (no sponsorship)
• Bachelor's degree in marketing, communications, or a related field.
• 2-3 years of experience in B2C digital marketing, e-commerce, travel, or related.
• Proven ability to develop and execute online promotions and/or sales events (e.g. Black Friday).
• Demonstrated experience with a variety of digital marketing and communications channels, including email, social media, app push.
• Strong analytical skills with experience analyzing data and using data to inform marketing strategies.
• Ability to craft compelling marketing messages with consideration to the local customer’s perspective.
• Experience collaborating with global cross-functional teams.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong attention to detail and ability to think creatively.

Behavioral Requirements

• A desire to learn new things and improve yourself
• Integrity is fundamentally important to you
• You want to make a travel experience better for everyone
• You are naturally inspiring

Preferred Qualifications:

• Experience with AI in marketing, marketing automation, customer engagement tools, and CRM platforms.
• Knowledge of SEO, content marketing, influencer marketing, or other marketing channels.

What We Provide

• Medical, Dental, and Vision plans
• 401(k) and company match
• Public Holidays
• Paid Time Off

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

Pay Transparency

The annual total pay range for Associate Marketing Manager is $87,000 – $108,000 (base salary and variable incentive, where applicable). The range top could be higher for above-target performance, with potential to increase further based on sustained performance. Final offers vary based on the comprehensive competency assessment completed during screening and interviews, and factors including qualifications, skills, experience, and location. Pay ranges may be modified in the future.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com