Associate Manager, Teen Technology and Design

New York Public Library; New York (NY); Hybrid; USD 70,000 - 76,000; Full time

Job summary

The New York Public Library seeks an Associate Manager for Teen Technology and Design to lead and expand creative tech learning across 88 branches. You will train teen‑serving staff, develop guides, and manage equipment to support hands‑on digital projects.

Minimum requirements include a Master’s degree and 3+ years working with teens, plus experience in educational programming and workshops. Hybrid schedule, travel required across NYC branches.

Qualifications

• Master’s Degree in Education, Library Sciences, Digital Media, Computer Science, or a related field.
• 3+ years of experience working with teens in libraries, schools, or non‑profits.
• Experience implementing and managing educational programming for teens in creative technology, digital literacy, media production, STEAM.
• Experience teaching or facilitating hands‑on workshops for teens and/or educators.

Responsibilities

• Develop curriculum for and facilitate professional development trainings for teen‑serving staff to use creative technology tools.
• Write and design instructional materials and guides for teen library programs.
• Coordinate logistics for technology education initiatives, including equipment purchasing and installations.
• Lead meetings and outreach to staff to support programming goals and initiatives.
• Provide troubleshooting support for teen‑facing tech tools in branches.
• Collaborate with TTAD and other departments to generate ideas for future programs.

Skills

Music production

Photography

Videography

3D printing

Digital art

Coding

Robotics

Time management

Communication

Team collaboration

Education

Master’s Degree in Education, Library Sciences, Digital Media, Computer Science, or related field

Job description

Associate Manager, Teen Technology and Design

Department: Branch Programs & Services

Employment Type: Full Time

Location: Stephen A. Schwarzman Building

Reporting To: Jackie Ferro

Compensation: $70,000 - $76,000 / year

Description

Overview

As part of the Young Adult Programs & Services team, the Teen Technology and Design team (TTAD) supports digital media and creative technology education initiatives for teens across the New York Public Library’s (NYPL) 88 branch libraries, with a special focus on our 30 Teen Centers across the Bronx, Manhattan, and Staten Island. Through these initiatives, NYPL provides teens with access to creative tech tools and resources for music and audio production, photography and videography, 3-D printing, fabrication technologies, and more.

Reporting to the Manager of Teen Technology and Design, the Associate Manager supports these initiatives by providing hands‑on trainings in creative technology to teen‑serving library staff, creating guides and resources for tech programs, and maintaining and expanding the tools and equipment available to teens. The Associate Manager works closely with branch libraries to engage teens in creative, interest‑driven learning where they can gain new skills, explore new ways to express themselves, and use creative technology tools to foster a sense of fun, play, and belonging.

Some expectations for this role are that within:

1 month, this person will:

• Understand the landscape of young adult programs and services at NYPL branches
• Learn about the current portfolio of creative technology education initiatives run by the TTAD team
• Gain basic familiarity with the range of tools and softwares supported by the Teen Tech & Design team

3 months, this person will:

• Facilitate hands‑on creative technology trainings and tutorials for teen‑serving branch staff
• Support select creative technology education initiatives by working with the other Associate Managers to develop creative technology programming ideas, coordinate logistics, and work with branch staff to distribute and maintain relevant equipment

6 months and beyond, this person will:

• Develop curriculum and facilitate hands‑on creative technology trainings and tutorials for teen‑serving branch staff
• Own creative technology education initiatives by developing creative technology programming ideas, coordinating logistics, and working with staff to distribute and maintain relevant equipment

Responsibilities:

• Develop curriculum for and facilitate professional development trainings for teen‑serving library staff to more confidently use creative technology tools at their branches (e.g., 3‑D printers, recording studio technology, silkscreen printing)
• Write and design clear instructional materials and guides for teen library programs
• Coordinate logistics for creative technology education initiatives, including purchasing and receiving equipment, scheduling installations at branch libraries, and communicating expectations to internal partners
• Facilitate meetings and outreach to teen‑serving library staff to better understand and support their needs around specific programming goals and initiatives
• Provide troubleshooting support for teen‑facing creative technology tools in branch libraries
• Collaborate with the TTAD team and broader Young Adult Programs and Services department to generate and implement ideas for future creative technology programs and initiatives
• Occasionally support teen‑serving staff by co‑facilitating a teen library program directly
• Perform other related duties as assigned

Required Education, Experience & Skills

Required Education & Certifications

• Master’s Degree in Education, Library Sciences, Digital Media, Computer Science, or a related field

Required Experience

• 3+ years of experience working with teens from diverse populations, preferably in a library, school, or non‑profit setting
• Experience implementing and managing educational programming, preferably with teens in creative technology, digital literacy, media production, STEAM or a related field
• Experience teaching or facilitating hands‑on workshops for teens and/or educators

Required Skills

• Familiarity with some of the following creative technology tools and willingness to learn more:
  • Music/audio production (recording studios, Ableton, ProTools, Logic Pro, or other DAWs)
  • Photography (mirrorless or DSLR cameras, Adobe Photoshop or Lightroom)
  • Videography and filmmaking (BlackMagic Cinema cameras, Final Cut, DaVinci Resolve, or other NLE video editors)
  • 3‑D printing and design (Bambu or other FDM 3‑D printers, 3Doodler 3‑D pens, TinkerCAD or other CAD softwares)
  • Digital art and design (Procreate, Adobe Suite)
  • Fiber arts (sewing machines, embroidery machines)
  • Coding and robotics (Python, Scratch, Arduino, Raspberry Pi)
• Willingness to learn new technologies and softwares as needed
• Excellent organizational skills and time management skills including ability to prioritize and handle multiple projects simultaneously
• Excellent written and oral communication skills
• Ability to work well both independently and collaboratively across many different Library departments and projects.
• Demonstrated interest in working with teens and young adults
• Familiarity with New York City neighborhoods and a willingness to travel to library branches across the Bronx, Manhattan, and Staten Island

Managerial/Supervisory Responsibilities

• Potential supervisory responsibilities for up to 3 part‑time employees

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Primarily office setting, with regular visits to branch libraries
• Occasional outdoor events and offsite meetings at partner organizations

Physical Duties

• Travel throughout NYC required
• Limited physical effort is required

Pre-Placement Physical Required?

• No

Union/Non Union

• Non‑Union

FLSA Status

• Exempt

Schedule

• 35 hours per week
• Monday to Friday from 9:00am-5:00pm with flexibility to work evenings and weekends as needed
• Hybrid schedule; 4 days per week onsite and up to 1 day per week remote

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job‑related tasks other than those specifically presented in this description as needed.

The New York Public Library

Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s).