Associate Manager, Strategic Partnerships

DoorDash; New York (NY); On-site; USD 121,000 - 179,000; Full time

Job summary

At DoorDash, the Associate Manager for Strategic Partnerships will play a pivotal role in managing and optimizing relationships with major restaurant clients. This is a strategic role focused on operational excellence, collaboration across various departments, and driving profitability for key partnerships in a fast-paced environment. Successful candidates will bring strong analytical and project management skills, along with a bachelor's degree and a passion for problem-solving.

Benefits

Comprehensive benefits package

401(k) plan with employer matching

16 weeks paid parental leave

Paid time off

Wellness benefits

Qualifications

• 5+ years of experience in management or operations consulting.
• Strong understanding of business and proven success in cross-functional teams.

Responsibilities

• Manage day-to-day relationships with top restaurant partners.
• Lead analytics tied to operational improvements and growth strategy.

Skills

Project Management

Analytical Skills

Problem Solving

Education

Bachelor's Degree

Tools

Excel

SQL

Job description

Associate Manager, Strategic Partnerships

About the Team

Strategic Partnerships sits within the Enterprise Sales Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash’s partnerships with the world’s largest restaurant groups. Given the scale and complexity of our key partners, this team is a critical piece of DoorDash’s growth and success in every market in which we operate.

About the Role

As an Associate Manager, you will lead the day-to-day relationship, manage projects, execute operational plans, and own client working team relationships with some of our largest restaurant clients. In this role, you will develop and own a big part of the operational and profitability plan for one or more of our top partners and work closely with cross-functional partners across marketing, ops, ads, legal, analytics, and product to drive our business forward.

You’re excited about this opportunity because you will…

• Oversee the health of the operations for the partners, optimize cost and profitability, while continuing to improve the customer experience
• Work cross-functionally and serve as a working team lead with our partners, DoorDash management, operations, product, and support teams
• Lead the analytics and process tied to growth, operational improvements, and refunds management
• Be instrumental in executing the off premise strategy for one or more of our largest partners
• Be the point of contact for all client requirements and issues on multiple workstreams
• Analyze data and use insights to build business case and drive adoption of our recommendations
• Lead meetings and business reviews with clients and internal leadership

We’re excited about you because…

• You have 5+ years of experience in management or operations consulting, business strategy / analytics, business operations, or other analytically-intensive and client facing roles
• You have proven success working in cross-functional teams to build creative solutions
• You like rolling up your sleeves as much as you like the big picture
• You have strong project management, organization, and presentation skills
• You are a problem solver at core, with a strong bias for action
• You’re comfortable with a fast pace and several moving parts
• You have a bachelor’s degree and a strong understanding of business
• You are proficient with excel and creating impactful presentations; intermediate SQL proficiency is required but can be acquired on the job

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$121,120 — $178,160 USD

The total on-target earnings (base + commissions) for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$151,400 — $222,700 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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