Associate Manager, Quality Management

L3Harris Technologies, Inc.; Northampton (MA); Hybrid; USD 96,000 - 178,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Flexible spending accounts

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies, Inc. in Northampton, MA seeks an Associate Manager of Quality Engineering to lead a team responsible for setting and enforcing standards for product inspection, testing and compliance with contractual and regulatory requirements.

You will drive continuous improvement, coordinate with manufacturing and engineering, and manage program quality costs and supplier actions while supporting audit readiness and risk mitigation.

Qualifications

• Bachelor’s Degree required; 6+ years of relevant experience, or 10 years in lieu of degree.
• Strong leadership with ability to motivate teams and achieve objectives.
• Excellent analytical skills to identify trends and drive improvements.
• Effective communication with stakeholders at all levels.
• Attention to detail to resolve issues quickly and accurately.
• Ability to obtain Secret security clearance.
• Knowledge of quality control processes, standards and regulations.
• Proficiency with MS Office and related software.

Responsibilities

• Develop and implement quality control processes to ensure products meet customer expectations.
• Monitor data related to quality control, identify trends, and recommend improvements.
• Lead and coach a quality engineering team; coordinate with cross-functional teams.
• Audit quality processes and maintain documentation and records.
• Manage non-conformances, CAPAs, MRB, PFMEA activities and supplier actions.
• Coordinate with customers, suppliers, and government/regulatory personnel on quality requirements.
• Support design reviews and ensure quality considerations are integrated into development.

Skills

Leadership

Analytical skills

Communication skills

Attention to detail

Problem solving

Organizational skills

Clearance (Secret)

Quality control knowledge

MS Office

Education

Bachelor’s Degree

Graduate Degree

10 years experience in Aerospace/Maritime quality engineering

Tools

ERP systems: SAP

Costpoint

Teamcenter

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Associate Manager, Quality Engineering

Job Code : 46046

Job Location: Northampton, MA (Onsite)

Schedule: 9/80 Regular (Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off)

Job Description:

The Associate Manager of Quality Engineering leads the Quality Engineering team responsible for the design, development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision and accuracy of company products in compliance with contractual and regulatory requirements. Performs analysis on reported nonconformities and discrepancies related to assembly, process, mechanical, electrical, electro-mechanical systems, field and clinical data. Further investigates the cause for discrepancies and nonconformities to develop disposition and recommends corrective action plans. Leads material review board and Process Failure Mode Effects Analysis (PFMEA) activities. Interfaces with manufacturing, engineering, program management, customer, vendor, subcontractor representatives and government/regulatory personnel to ensure requirements are met. Conducts program quality cost account management and manages supplier corrective actions. Serves as the primary interface to customers and supplier for quality related matters. Champion for CoPQ reduction and continuous improvement.

Essential Functions:

• Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement.
• Lead and manage a team of quality engineering personnel, providing guidance, coaching, and support as needed.
• Communicate with other teams, departments, and stakeholders to ensure that quality control processes are aligned with business objectives.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.
• Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate, up-to-date, and retained for the required periods.
• Train team members on quality control processes, procedures, and policies, ensuring that they have the knowledge and skills necessary to perform their jobs effectively.
• Participate in cross-functional teams to develop and implement new products or services, ensuring that quality control processes are integrated into the development process.
• Stay up-to-date with industry trends and best practices related to quality control, sharing knowledge and insights with team members and stakeholders. Partner with peers across the Sector to share best practices.
• Review new contracts to determine the quality assurance requirements and flow down requirements to the appropriate departments or personnel within the division. Develop plans and methods for assigned programs to assure adherence to all contractual quality requirements and Division policies and procedures.
• Prepare progress or status reports as required. Confer with Program Managers on progress, cause and corrective action, risk mitigation plans and support cost reduction programs. Schedule and control the completion of program specific quality assurance tasks, follow up quality assurance action items and assure all quality contract requirements are met.
• Coordinate and lead the resolution of non-conformances, including MRB, root cause analysis, developing and implementing corrective actions and verifying effectiveness of corrective actions taken for assigned programs.
• Participate in DFMEA’s, PFMEA’s, and LHXcellence improvement events as required.
• Oversee quality team is involved in Engineering design reviews, review engineering drawings for conformance to quality requirements and sign off on approved drawings. Verify test requirements and assist Engineering in the development of test procedures and the design of test equipment. Assist in resolving inspection, test method and test equipment non-compliance. Review and approve test methods and procedures submitted by vendors (as applicable).
• Assign PO Quality clauses for piece parts, assemblies and electrical components and assist purchasing and subcontracts in vetting new suppliers.
• Perform on site surveillance and audits of major suppliers and source inspect major components and subsystems. Perform AS9100 audit tasks as assigned.

Qualifications:

• Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of experience as Quality Engineer in Aerospace, Space, and/or Maritime with a fast-paced defense contractor will also be considered.
• Strong leadership skills, with the ability to motivate and inspire team members to achieve business objectives.
• Excellent analytical skills, with the ability to analyze data and identify trends.
• Strong communication skills, with the ability to communicate effectively with team members and stakeholders at all levels.
• Attention to detail, with the ability to identify and resolve issues quickly and effectively.
• Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
• Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
• Ability to obtain Secret level security clearance.
• Knowledge of quality control processes, procedures, and policies.
• Knowledge of relevant industry standards and regulations.
• Proficiency in Microsoft Office Suite and other relevant software applications.

Preferred Additional Skills:

• 5+ years of leadership experience
• Experience with general hand-held measurement tools and G&D tolerancing
• Experience in a regulated industry
• CQM, CQE and/or other ASQ Certifications preferred.
• IPC/J-Std and/or Fiber Optic manufacturing background.
• Knowledge of ERP systems. (i.e. SAP, Costpoint, Teamcenter)
• Lean Six Sigma and continuous improvement tools.
• Familiarity with 8D RCCA methodology
• Knowledge of DPPM process
• QMS and ISO Audit Preparation experience

In compliance with pay transparency requirements, the salary range for this role in Massachusetts is $96,000- $178,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-IK1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.