Associate Manager - NEW STORE

FashionUnited; Gilbert (AZ); On-site; USD 36,162 - 45,254; Full time

Benefits offered by this job

Competitive base pay and bonus programs

Up to 60% discount on branded products

401(k) plan with matching donations

Comprehensive medical and dental insurance

Job summary

FashionUnited is seeking an Associate Manager in Gilbert, Arizona. This role involves managing store operations, driving profitability, and fostering customer connections. As a key member of the leadership team, you will also provide coaching to ensure team performance and maintain operational excellence.

The ideal candidate will have retail management experience, possess strong problem-solving skills, and be flexible with scheduling. Competitive pay and benefits are included.

Qualifications

• 3+ years of full-time retail management experience.
• Passion for brand and customer engagement.
• Ability to innovate and champion new ideas.

Responsibilities

• Collaborate with Store Director to maximize profitability.
• Manage store operations and systems ensuring accountability.
• Curate a collaborative working environment for all associates.

Skills

Retail management experience

Problem-solving skills

Customer service

Teamwork

Job description

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence.

What You’ll Do

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Who You Are

• Have 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks and Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Competitive Paid Time Off (PTO) plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision, and life insurance.
• Entertainment, travel, fitness, and mobile technology discounts.

Hourly Rate: $26.25 – $32.85.

See our full list of benefits.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hiring and Compensation

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

Diversity, Equity and Inclusion

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proudly affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.