Associate/Manager IT Business Partner

Ocean Spray; Middleborough (MA); On-site; USD 96,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) Matching

Tuition assistance

Paid time off

Telehealth

Employee discounts

Job summary

Ocean Spray is seeking an Associate/Manager IT Business Partner to act as a critical liaison between IT and business units. You will translate business needs into clear IT requirements, prioritize initiatives, and drive delivery across Solution Design & Delivery, Data Analytics, and Enterprise Applications.

You will help ensure IT investments deliver the desired outcomes and align with strategic goals. The role emphasizes building strong relationships with business leaders, providing strategic

Qualifications

• Experience gathering, organizing, and translating business requirements into technical specifications.
• Ability to manage cross-functional technology projects and prioritize with stakeholders.
• Familiarity with agile methodologies and delivering IT solutions in a business-facing role.
• Experience with cloud-based applications and ongoing IT lifecycle activities.

Responsibilities

• Act as a key liaison between IT and the business to align IT programs with strategic goals.
• Gather, document, and validate business requirements; translate into user stories and acceptance criteria.
• Coordinate projects with Solution Design & Delivery, Data Analytics, and vendors; manage risks and timelines.
• Support finance IT processes, governance standards, and post-launch stabilization for solutions.

Skills

Business analysis

Project delivery

Agile methodologies

Stakeholder management

Communication

Education

Bachelor's degree

Tools

Cloud applications

Data analytics tools

Job description

Ocean Spray is hiring for a(n) Associate/Manager IT Business Partner! We’re a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role — it always comes back to this: we’re a farmer-owned co-op where everyone rolls up their sleeves to get the job done. Three maverick farmers started it all — and we’ve been making our own way ever since.The Associate Manager, IT Business Partner acts as a key liaison between IT and the business ensuring that IT programs and initiatives align with strategic business goals and objectives. This role involves understanding business needs, identifying opportunities for technology to drive IT enabled improvements, and facilitating the implementation of global, standard IT applications and solutions. This person will work closely with stakeholders to prioritize projects, manage resources, and ensure successful delivery of IT services. In this role, the IT Business Partner will also be responsible for certain domain specific applications that are not considered Enterprise apps. Key responsibilities include developing strong relationships with business leaders, providing strategic IT guidance, and ensuring that all IT services and investments are successful in achieving the desired outcomes and domain specific applications are supported and developed as needed.A Day in the Life...Support the Director, IT Business Partner as a day-to-day liaison between IT and business StakeholdersGather, document, and validate business and functional requirements; translate needs into clear user stories, process flows, acceptance criteria, and solution inputs.Manage intake for assigned requests, assess business impact and urgency, and prepare recommendations for prioritization based on strategic alignment, capacity, risk, and expected value.Coordinate assigned projects or workstreams with Solution Design & Delivery, Data Analytics, Enterprise Applications, technical leads, vendors, and business subject-matter experts.Contribute analysis and stakeholder input to the Finance technology roadmap and annual IT investment planning process; track milestones, dependencies, risks, and benefits for assigned initiatives.Support development of business cases by documenting the problem, expected outcomes, costs, assumptions, risks, and measurable benefits.Assist with support and continuous improvement of assigned Finance applications, including issue coordination, enhancement requests, release readiness, documentation, and user communication.Monitor vendor service for assigned applications, including issue follow-up, service-level performance, licensing information, and contract inputs; escalate commercial or performance concerns to the Manager.Partner with IT technical leads to ensure support processes, knowledge articles, and operating documentation are created and maintained for new systems and capabilities.Identify process, data, control, and compliance considerations and raise risks or gaps to the appropriate business or IT owner.Support testing, change readiness, training coordination, implementation, and post-launch stabilization for assigned solutions.Facilitate working sessions and status updates with project teams and business stakeholders; prepare materials for leadership reviews led by the Manager.Conduct delivery retrospectives for assigned work and document lessons learned and recommend improvements.Research relevant technology, AI, analytics, and Finance-system trends and summarize practical opportunities within approved governance and architecture standards.Build credibility through responsive follow-through, clear communication, sound judgment, and consistent delivery of assigned commitments.What We Are Looking For:RequiredExperience supporting cross-functional technology projects, business analysis, product delivery, application support, or a similar business-facing IT function.Ability to gather, organize, and document business requirements and connect them to technology solutions.Working knowledge of project delivery practices and familiarity with agile methodologies and tools.Ability to analyze issues, identify risks and dependencies, and develop practical recommendations with guidance.Clear written and verbal communication skills, including the ability to facilitate working sessions and explain technical topics to business partners.Ability to build productive relationships and influence peers and stakeholders through preparation, collaboration, and follow-through.Experience coordinating work across internal teams and third-party vendors.Working knowledge of data governance, analytics, application support, and documentation practices.Ability to manage multiple priorities, maintain accurate status information, and escalate decisions or barriers appropriately.Curiosity and learning agility related to Finance processes, technology products, services, Gen AI, and Agentic AI within established governance processes.PreferredExperience supporting cloud applications, software vendors, or application lifecycle activities.Education:Bachelor's or University Degree (Required)Work Experience:At least 5 Years of ExperienceAnnual Salary:$96,200 - $120,200The base salary range information above serves as a guideline of the position’s typical hiring range. We value and appreciate what makes you unique and will consider a variety of factors when determining an offer. These factors include, but are not limited to, your skills and experience, external and internal benchmarks, as well as overall company considerations. Certain positions may be eligible for short-term and long-term incentive rewards. We also offer a competitive and comprehensive benefits program that supports all aspects of your health and well-being.Benefits:Complete insurance package on Day-1 that includes a plethora of health and wellness programsHealth, Dental, and Vision insuranceHealth savings accountFlexible spending accountLife and accident insuranceEmployee assistance programTelehealth services1:1 health coachingSupportive benefits for all the stages of your life401(k) with up to 6% Company matching; additional potential discretionary match at year-endShort-Term Incentive/Performance bonusesFlexible scheduling optionsVacation pay, up to three weeks of time (pro-rated for your first year of employment)Holiday pay for 12 holidaysCareer development and growth opportunitiesTuition/Education assistance programsAccess to LinkedIn LearningScholarship programs for children of employeesParental leaveBright Horizons Family Solutions – Back-up care, tutoring, etc.Adoption assistanceBereavement leaveUp to $300 fitness reimbursementUp to $300 massage reimbursementEmployee appreciation eventsEmployee discountsCharitable givingWho We Are:You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what’s better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.Team members, farmers, consumers and communities alike-we value what makes us unique and strive to connect our farms to families for a better life by living our values:Grower Mindset – We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.Sustainable Results – Guided by purpose, we are focused on delivering results for our grower-owners.Integrity Above All – We are ethical, doing the right thing for our grower-owners, customers, consumers and each otherInclusive Teamwork – We build diverse and inclusive teams that strengthen our cooperative.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.For MA Applicants – It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Any employer who violates this law shall be subject to criminal penalties and civil liability.