Associate Manager, Integrated Marketing

DoorDash; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Comprehensive medical, dental, and vision benefits

Job summary

DoorDash is seeking a Manager for the Integrated Marketing team to enhance the self-serve customer experience from awareness to retention. The ideal candidate will possess a strong background in product marketing, with 3–6 years of relevant experience in B2B settings.

This role will involve optimizing the self-serve onboarding process, working closely with cross-functional teams, and developing marketing strategies that resonate with small-team admins. An all-encompassing benefits package is also offered.

Qualifications

• 3–6+ years of product marketing or growth marketing experience.
• Strong point of view on self-serve funnel optimization.
• Highly organized and self-directed.

Responsibilities

• Own end-to-end self-serve customer experience.
• Develop positioning and messaging for self-serve.
• Optimize funnel to improve activation and retention rates.

Skills

Product marketing

Growth marketing

Data-driven decision making

Analytics tools

Project management

Education

Bachelor's degree in Marketing or related field

Tools

Pendo

Amplitude

Contentful

FullStory

Job description

About the Team

DoorDash's mission is to grow and empower local economies. DoorDash for Business (DDfB) is our B2B line of business, connecting companies with seamless meal and catering solutions for their teams. We're looking for a Manager to join our Integrated Marketing team and function as the primary marketer to understand and own our self‑serve marketing strategy. This means really understanding our self‑serve customers – who they are and how they behave – and owning the customer experience from awareness through retention.

About the Role

In this role, you'll be the engine behind improving our self‑serve onboarding experience for customers and optimizing the experience throughout the funnel. You'll work cross‑functionally with Product, Strategy & Ops, growth marketing, lifecycle marketing (CRM) and analytics to ensure we are fully optimized to onboard, activate and retain self‑serve customers.

You’ll be excited because you will…

• Own the end‑to‑end self‑serve customer experience – from first touch to activation – by developing positioning, messaging, and in‑product marketing that converts and retains self‑serve admins/organizers.
• Partner closely with Product to influence the self‑serve roadmap, surface customer insights, and ensure in‑product surfaces (onboarding flows, empty states, upsell moments) are optimized for conversion.
• Own funnel optimization across the self‑serve journey – identify drop‑off points, run messaging experiments, and partner with Growth and Analytics to improve activation and retention rates.
• Develop and maintain self‑serve positioning and messaging that clearly differentiates Meal Manager from competitors and resonates with small‑team admins making independent purchase decisions.
• Build the self‑serve go‑to‑market playbook – landing pages, onboarding emails, in‑product prompts, and sales enablement – and iterate based on performance data.
• Develop integrated campaigns aimed at educating, activating and retaining self‑serve customers onto DoorDash for Business.

What You’ll Learn & Practice

• Product marketing throughout the full funnel – from awareness to activation to retention
• In‑product marketing and experimentation (Pendo, Amplitude, FullStory)
• Cross‑functional collaboration across Product, Growth, S&O, and Lifecycle (CRM)
• Performance measurement and optimization (Amplitude, Sigma, Hightouch)

We’re excited about you because you…

• Have 3–6+ years of product marketing or growth marketing experience, ideally in a B2B or self‑serve start‑up SaaS environment.
• Have a strong point of view on what makes a self‑serve funnel work – you've optimized conversion, written in‑product copy, and partnered with Product teams before.
• Distill complex value props into clear, compelling messaging that moves people to act.
• Are data‑driven – you use funnel metrics to identify problems and measure impact.
• Are highly organized and self‑directed, comfortable managing multiple workstreams without a lot of hand‑holding.
• Have hands‑on experience with product marketing and analytics tools (Pendo, Amplitude, Contentful, FullStory, or similar).
• Have a Bachelor's degree in Marketing, Communications, or a related field (preferred).

DoorDash Values You’ll Practice

• Be an Owner – You own the self‑serve customer experience end‑to‑end, from positioning to in‑product execution.
• Bias for Action – You move fast, run experiments, and make decisions with available data.
• Customer Obsessed, Not Competitor Focused – You deeply understand what self‑serve admins need and build marketing that speaks directly to them.
• One Team, One Fight – You work closely with Product, Growth, S&O, and Lifecycle to drive shared outcomes.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Statement of Non‑Discrimination

Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.