Associate Manager Digital Commerce- Photo

Walgreens; Deerfield (IL); On-site; USD 59,000 - 125,000; Full time

Job summary

Walgreens is seeking a Photo Digital Commerce Associate Category Manager to drive photo operations, retail execution, and customer experience across the store network. The role partners with cross-functional teams to plan and execute photo strategies aligning with business objectives.

The candidate will manage large-scale photo initiatives, analyze performance data, and lead improvements to digital merchandising, promotions, and content across channels. Travel up to 10% may be required.

Qualifications

• Bachelor’s degree and 2+ years experience in retail, procurement, merchandising, vendor relations, pharmacy operations or retail marketing.
• Experience with P&L concepts – revenue, COGS, gross profit margin, operating expenses and income.
• Strong knowledge of consumer product merchandising and forecasting for promotions.

Responsibilities

• Plans, develops, and recommends sales, gross profit level, inventory control, and merchandise turnover objectives for online merchandising.
• Manages financial goals (sales, margin, inventory) and presents results and strategies to leadership.
• Develops online merchandising and promotions to drive Omni channel revenue.
• Negotiates buying contracts and reviews contracts with the Digital Commerce Category Manager.
• Ensures all site product content is current and accurate.
• Analyzes market, competition, and customer data to guide pricing and merchandising opportunities.
• Reviews category performance and sets targets for growth.
• Collaborates cross-functionally to define customer insights and action plans for growth.
• Projects sales forecasts and gross profit levels for assigned categories.

Skills

P&L concepts

Merchandising

Vendor relations

Data analysis

Education

Bachelor’s Degree

High School Diploma/GED

Tools

Excel

PowerPoint

Word

Job description

Job Summary

The Photo Digital Commerce Associate Category Manager (ACM) supports the overall Photo Business and plays a critical role in driving retail execution, operational excellence, and customer experience across the store network. This position partners closely with cross-functional teams to develop, plan, and execute photo operations strategies that align with organizational objectives and business growth initiatives.

A highly organized and detail-oriented professional with extensive experience in retail photofinishing operations, large-scale equipment deployments, store conversions, and new technology implementations. Proven success managing complex projects from planning through execution, including coordinating installation schedules, vendor partnerships, training rollouts, troubleshooting efforts, and post-installation validation activities. Demonstrates strong project management skills while effectively balancing multiple priorities in fast-paced, high-visibility environments.

Experienced in analyzing operational and financial performance data, monitoring project spend, identifying trends, and delivering actionable insights and executive-level updates that improve operational efficiency and enhance the customer experience. Skilled in developing and executing digital merchandising strategies, streamlining processes, resolving complex operational issues, and driving business results through collaboration with internal teams, suppliers, vendors, and key stakeholders.

Possesses a strong understanding of retail KPIs, trend analysis, and customer-focused merchandising programs that increase engagement, drive loyalty, and support overall business performance. Recognized for exceptional organizational skills, the ability to manage multiple projects simultaneously, identify and resolve business challenges in a timely manner, and effectively communicate with diverse audiences. Experienced in public speaking, presenting to leadership and cross-functional teams, creating impactful PowerPoint presentations, and leading external vendor relationships to ensure successful execution of strategic initiatives. Retail Photo Experience preferred

Job Responsibilities

• Plans, develops, and recommends sales, gross profit level, inventory control, and merchandise turnover objectives for online merchandising.
• Responsible for managing and hitting financial goals (sales, margin, inventory, etc) and presenting results and strategies to the leadership team.
• Develops and recommends online merchandising and promotions to drive Omni channel revenue.
• Negotiates buying contracts on categories or subsets of categories as determined by the Digital Commerce Category Manager and reviews contracts with the Digital Commerce Category Manager.
• Ensures all site product and product content is current and accurate.
• Analyzes market, competitive, and customer perception data, and provides recommendations to the Digital Commerce Category Manager regarding price levels and merchandising opportunities.
• Reviews and analyzes historical and YTD category performance data. Recommends performance goals for categories, and manages category performance as assigned by the Digital Commerce Category Manager.
• Collaborates with cross-functional teams to review and define customer insights through the ongoing analysis of the online channel and provides recommendations to leaders on action plans for growth and improvements.
• Develops an understanding of Walgreens and WBA private brands, including assortment and projected sales forecasts, gross profit level, and merchandising and promotional programs. Works with the Digital Commerce Category Manager to project sales forecasts and gross profit levels within the assigned categories.
• May manage team members including hiring, developing, motivating and directing people as they work, and manages teams indirectly across client and operational organizations (including assisting in the development, training and assignment of work/projects to other members of the team).

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s Degree and at least 2 years of experience in two or more of the following: retail, procurement/purchasing, merchandising, vendor relations, pharmacy operations, or retail marketing OR a High School Diploma/GED and at least 4 years of experience in two or more of the following: retail, procurement/purchasing, merchandising, vendor relations, pharmacy operations, or retail marketing.
• Experience working with P&L concepts – revenue, cogs, gross profit margin, operating expenses and income.
• Strong knowledge of consumer product merchandising and experience with sourcing, supplier negotiations, visual merchandising, forecasting and promotional strategy.
• Knowledge of customer centric retailing principles and the analytics of customer purchase behavior.
• At least 2 years of experience developing programs in merchandising, vendor relations, and marketing in the retail business.
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
• Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• At least 1 year experience of direct leadership and/or cross functional team leadership.
• Experience working in the digital space.

We will consider employment of qualified applicants with arrest and conviction records.

An employee in this position can expect a salary rate between $58,500 and $125,125 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.