Associate Manager, Delivery Strategy and Planning

Taco Bell; Irvine (CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Hybrid work schedule

Onsite gym

Free food

401(k) matching

Job summary

Taco Bell is seeking an Associate Manager, Delivery Strategy & Planning in the United States to shape and execute our delivery strategy. The role drives cross-functional collaboration, aligning delivery with business planning and brand initiatives.

You will lead calendar and promotional planning, translate insights into actionable plans, and oversee a direct report while partnering with Brand leads to accelerate growth.

Qualifications

• Bachelor's Degree required.
• Minimum 4 years of digital marketing experience, preferred in QSR/Restaurant industry.
• Strong collaboration and communication skills with matrixed organizations.
• Strategic thinker with drive for results and cross-functional partnership.

Responsibilities

• Support the development and execution of the macro delivery strategy, including customer segmentation, customer playbooks, promotional strategy, and seasonality planning.
• Lead delivery growth initiatives, including catering, Late Night, Gen Alpha, and building an ongoing idea pipeline.
• Orchestrate delivery strategy across the organization, ensuring alignment between cross-functional teams and key stakeholders.
• Own and manage the centralized delivery calendar, sequencing and planning across initiatives for cohesive execution.
• Integrate delivery into broader experience planning to close performance gaps and unlock growth opportunities.
• Collaborate with Brand and Pillar leads to support major calendar moments and campaigns.
• Leverage delivery consumer insights to inform strategy and optimize performance.
• Identify market opportunities through penetration analysis and benchmarking.
• Manage and develop one direct report with guidance and professional development.

Skills

Cross-functional collaboration

Communication skills

Project management

Strategic thinking

Analytical thinking

Multitasking

Team leadership

Excel

PowerPoint

monday.com

Education

Bachelor's Degree

Tools

Excel

PowerPoint

monday.com

Job description

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 7,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high-quality, sustainable ingredients to elevating restaurant technology in ways that haven’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

About The Job

The Associate Manager, Delivery Strategy & Planning will play a critical role in shaping and executing the delivery strategy for Taco Bell. This role will drive cross-functional collaboration, ensuring delivery is fully integrated into broader business planning and brand initiatives. They will lead strategic thinking across calendar and promotional planning as well as future growth opportunities, while translating insights into actionable plans that drive the business forward. This role requires a highly organized, strategic thinker who can connect multiple workstreams, influence stakeholders, and identify opportunities to unlock incremental growth.

This role oversees one direct report and will help foster a high-performing, insight-driven team culture, while effectively balancing strategic planning with hands-on execution. This role will report into the Senior Manager, Delivery Strategy & Planning.

The Day-to-Day

• Support the development and execution of the macro delivery strategy, including customer segmentation, customer playbooks, promotional strategy, and seasonality planning
• Lead delivery growth initiatives, including focus areas such as catering, Late Night, Gen Alpha, and building an ongoing idea pipeline
• Orchestrate delivery strategy across the organization, ensuring alignment between cross-functional teams and key stakeholders
• Own and manage the centralized delivery calendar, thoughtfully sequencing and planning across internal and external initiatives and ensuring cohesive execution
• Integrate delivery into broader experience planning as a lever to close performance gaps and unlock growth opportunities
• Collaborate closely with Brand and Pillar leads to support major calendar moments and campaigns
• Leverage delivery consumer insights to inform strategy, optimize performance, and identify emerging trends
• Identify market opportunities through penetration analysis, size-of-prize assessments, and competitive benchmarking
• Manage and develop one direct report, providing guidance, prioritization support, and professional development

Qualifications

• Bachelor's Degree required
• Minimum 4 years of digital marketing experience, preferred in QSR/Restaurant industry
• Self-motivated with a ‘Day 1’ attitude – bringing a positive attitude to each project. Empowered to uncover the unknown, partner with some of the industry’s best and brightest, and brings their whole self to work.
• Superb interpersonal and communication skills, with ability to partner well with other team members and interpret research results across multiple audiences.
• Strong collaboration skills are a must to navigate a highly matrixed organization
• Demonstrates logical and strategic thinking skills with a strong drive for results
• Exceptional project management and organizational skills, with ability to work independently and multi-task in a complex, fast-paced, deadline-driven environment with shifting priorities
• Highly proficient in Microsoft tools, especially Excel, PowerPoint, as well as monday.com
• Experience in delivery aggregator and / or franchised business a plus
• Experience in business and promotional analytics a plus
• Experience working with cross functional teams to support creative ideas geared towards the delivery space a plus

Work-Hard, Play-Hard

• Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, and carwash
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name

Salary Range: $110,000 to $125,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - To view the "Know Your Rights" poster, click here. You may also access Taco Bell’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees here.