Associate Manager, DashMart - Labor Strategy & Operations

DoorDash; New York (NY); Hybrid; USD 98,000 - 145,000; Full time

Job summary

An established industry player seeks an Associate Manager for DashMart's Labor Strategy & Operations. This role is pivotal in managing labor modeling and finance reporting as the company expands. You'll be involved in addressing labor data gaps, creating dashboards, and collaborating with various teams to enhance operations. If you're data-driven, thrive in dynamic environments, and are passionate about innovative problem-solving, this opportunity is tailored for you. Join a forward-thinking company that values diversity and empowers its employees to make impactful decisions.

Benefits

401(k) plan with employer matching

Paid time off

Paid sick leave

16 weeks of paid parental leave

Wellness benefit

Commuter benefit match

Medical benefits

Dental benefits

Vision benefits

Mental health program

Qualifications

• 4-6+ years in retail, labor planning, or consulting.
• Proficient in SQL and Google Sheets, with data warehousing skills.

Responsibilities

• Manage labor modeling and finance reporting for DashMart.
• Support cross-functional teams in operational and data-focused tasks.

Skills

Data Analysis

SQL

Google Sheets

Labor Planning

Problem Solving

Communication

Education

Bachelor’s Degree

Tools

Data Warehousing

Job description

Associate Manager, DashMart - Labor Strategy & Operations

About the Team

DashMart is a rapidly growing business vertical within DoorDash, that operates micro-fulfillment centers throughout the United States. We offer fresh & local groceries and household essential items to our customers, and do so reliably and rapidly. The Workforce Operations team supports our DashMart ventures by creating labor, efficiency, and workforce management solutions that power our hourly associates and operational leaders to operate efficiently and meet customer needs.

About the Role

We are seeking an Associate Manager to manage our labor modeling and finance reporting, to fill a growing demand within DashMart as the company continues to expand. In this role you will 1/ address gaps and demands that exist within our existing labor data system, 2/ focus on dashboarding and data architecture creation, 3/ support cross-functional partners.

We operate in a hybrid model with some in-office time depending on individual preference, and will require up to 20% travel time to spend time working alongside local ops. You will report into the Manager, DashMart Data Governance within our DashMart New Business Verticals organization.

You’re excited about this opportunity because you will…

• Build. You'll have your fingerprints all over DoorDash's next big business. You'll think critically about how we change and communicate as an organization, and get 1% better every day.
• Strategize. From fundamentals, you'll support implementation of the strategy for best serving our internal customers.
• Analyze. You'll assess the operational, people, and financial impacts of our change and communication related decisions, and iterate based on data.
• Lead. You'll work with multiple teams, including Local Operations, Central Ops, Strategy & Ops, Finance, Category Management, Marketing, Safety, People Ops and many more to thoughtfully approach change and communications.

We're excited about you because…

• You have 4-6+ years of professional experience in retail, labor planning, consulting, or other relevant fields.
• You're organized and data focused. You are proficient in Google Sheets, have intermediate+ SQL experience and other technical skills like data warehousing. A nice to have is labor modeling experience in related industries such as grocery, warehouse management, and/or retail.
• You're excited to solve problems in innovative ways. You resist "this is how it's always been done" thinking. You’re a data expert. You love working with data and can work independently in SQL to root cause problems and implement data-quality-centric solutions.
• You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
• You're an owner. You are detail-oriented and organized, and not afraid to get your hands dirty to “do what it takes” to get things done. You manage a portfolio of data products that deliver high-quality, trustworthy data.
• You are a strategic thinker. You're not interested in the status quo. You love thinking about new opportunities or process improvement potential. You know how to identify a problem and work through the solution from A to Z, and more importantly how to explain that thought process to others to obtain buy-in. You are open to feedback and know that the best ideas come through collaborative thinking.
• You're scrappy. You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate it to new hires or helping troubleshoot a technical issue. You have a high bandwidth, with the ability to juggle multiple tasks at once.
• You have a completed Bachelor’s Degree.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws, 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$98,600 — $145,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.