Associate Manager, Commercial Education

6029-MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity; Monet (FL); On-site; USD 94,000 - 170,000; Full time

Job summary

DePuy Synthes is recruiting for an Associate Manager, Commercial Education, located in Florida, USA. This role will plan, deliver, and execute training for the US sales organization aligned to the global learning strategy, with a primary focus on joint reconstruction and digital surgery technologies.

Collaborate with Global Education, Marketing, R&D, and Sales Leadership to craft curricula, certification pathways, policies, and strategies that elevate the proficiency of the sales force.

Qualifications

• Bachelor's degree in Business, Healthcare, or related field.
• 2 years of orthopaedic device experience.
• Experience in commercial function (field, sales, marketing, etc.).
• Experience as an orthopedic/medical device educator.
• Experience using and/or implementing modern educational technologies.

Responsibilities

• Implement Commercial Education strategies and content with internal partners.
• Design and deliver educational programs using adult learning principles.
• Educate sales consultants to build clinical and non-clinical proficiency.
• Facilitate learning in self-directed, live, virtual, and in-person formats.
• Serve as a subject matter expert for training development with vendors.

Skills

Communication

Project leadership

Collaboration across functions

Presentation skills

Problem solving

Education

Bachelor's degree in Business/Healthcare

Tools

MS Office

Virtual meeting tools

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Sales Enablement. Job Sub Function: Sales Training. Job Category: Professional. All Job Posting Locations: Palm Beach Gardens, Florida, United States of America.

Job Description

DePuy Synthes is recruiting for an Associate Manager, Commercial Education, located in Florida, USA. The Associate Manager, Commercial Education, DePuy Synthes Joint Reconstruction will be responsible for the planning, delivery, and execution of training for the sales organization aligned to the global learning strategy and in support of United States (US) regional business needs. This role will be primarily focused on joint reconstruction (hips, knees, shoulders) and associated digital surgery/enabling technologies. It will work with Global Education, Marketing, R&D, Sales Leadership, Healthcare Compliance, and other functional partners to craft and deliver educational programs aimed at elevating the proficiency of the sales organization aligned with the company curricula, certification pathways, policies, and strategies.

DUTIES & RESPONSIBILITIES

FUNCTIONAL

• Implement Commercial Education strategies and content in collaboration with internal partners to satisfy the overall objectives of the DePuy Synthes organization
• Help design and deliver effective educational programs aligned to our learning strategies including the use of a 30-40-30 format, adult learning principles, and professional facilitation skills
• Educate sales consultants across the portfolio to build clinical and non-clinical proficiency with emphasis on technical training, clinical selling, operations, strategic account management, and enterprise and market effectiveness
• Facilitate learning in self-directed, live, virtual, and/or in-person formats, leveraging appropriate technology platforms
• Serve as a subject matter expert for training development with strategic partners including vendors
• Maintain expertise in training and related clinical and business technologies and methodologies
• Contribute to training needs assessments of customer-facing field sales teams and dentification of market and organizational trends.
• Support daily business-focused training activities for the Commercial Education department. This includes administrative activities, communications, and implementation of Commercial Education policies and guidelines aligned with the MedTech Education strategy.
• Help manage, track, and report on department asset management
• Ensure that sales training practices are aligned with all Company, Government, and legal requirements

POLICIES

• Know and follow policies and procedures related to work activities performed in area of responsibility

TRAINING

• Complete training in area of responsibility within allowed time-period. Training is required for changes in existing policies and procedures, for new assignments, and for implementation of new policies and procedures.
• Complete required periodic re-training in areas such as safety and environmental compliance.

SAFETY

• Responsible for communicating business related issues or opportunities to next management level
• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Performs other duties assigned as needed.

SECTION 3: EXPERIENCE AND EDUCATION REQUIRED

• Bachelor's degree in Business, Healthcare, or related field
• 2 years of orthopaedic device experience

PREFERRED EXPERIENCE

• Experience working in a commercial function (field, sales, marketing, etc.)
• Experience as an orthopedic/medical device educator
• Experience using and/or implementing modern educational technologies
• Experience in technology-assisted surgery and/or capital equipment

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

• Excellent written and verbal communication skills
• Strong sense of ownership and accountability, ability to self-direct and self-govern
• Ability to collaborate and lead across functions, job levels, and a matrix organization
• Experience leading projects or initiative
• Aptitude for practical problem solving
• Ability to effectively create and deliver presentations to a variety of audiences including learners, colleagues, and senior leaders
• Purposeful orientation aligned with passion for providing the best patient care possible
• Ability to adapt to and deliver in a dynamic work environment
• Effective interpersonal skills that include professionalism, maturity, and a team mentality
• Genuine interest in ongoing professional development of self and others
• Proficiency with MS Office and virtual meeting applications

PREFFERED SKILLS

• An in-depth understanding of the DePuy Synthes product portfolio including enabling technologies
• Experience in technology-assisted surgery and/or capital equipment
• Experience as an orthopedic/medical device educator
• Experience designing, developing, and delivering educational content for virtual, in-person, internal, and/or field-based audiences
• Ability to process complex situations with opposing inputs and decide the best path forward

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid #DePuySynthesCareers

Required Skills: Preferred Skills: Analytics Insights, Benchmarking, Business Savvy, Coaching, Communication, Learning & Development Trends, Learning Materials Development, Problem Solving, Process Improvements, Product Knowledge, Sales Enablement, Sales Support, Sales Training, Technical Credibility, Training Delivery Methods, Training Needs Analysis (TNA)

The anticipated base pay range for this position is : 94,000.00 - 170,000.00 USD Annual Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52‑week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Do Not Sell or Share My Personal Information Limit the Use of My Personal Information