Associate Manager, Clinical Claim Review- Remote

Gainwell Technologies LLC; Ohio; Remote; USD 76,000 - 90,000; Full time

Job summary

Gainwell Technologies LLC is seeking an Associate Manager, Clinical Claim Review to supervise day-to-day prepay, post-pay, prior authorization, and medical record review activities of a multidisciplinary team.

You will oversee hiring, training, and performance management while ensuring service levels and quality targets are met in a remote, United States-based role. This position emphasizes collaboration, process improvement, and client satisfaction.

Qualifications

• RN license required and active in the United States
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Responsibilities

• Supervise day-to-day prepay, post-pay, prior authorization, and medical record review activities

Skills

Leadership

Staff supervision

Quality metrics

Change management

Communication

Problem solving

Education

Bachelor’s degree in business, healthcare administration, or related field

Job description

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. We are seeking a talented individual for an Associate Manager, Clinical Claim Review who is responsible for supervising the day-to-day prepay, post-pay, prior authorization, and medical record review activities of a multidisciplinary team of Coders, Clinical DRG Auditors, and Nurse Reviewers. Oversees and manages the daily operations of the team by leading, assigning work, ensuring productivity and quality metrics are achieved, and analyzing production and workflow/processes to increase efficiency and quality. Consistently demonstrates effective change management by communicating changes timely and effectively; building commitment and overcoming resistance; monitoring transition and evaluating results.

Responsible for oversight and hiring of staff, retaining top talent, performance management, coordinating training and education, and providing leadership and mentorship to staff to build and improve skills to provide best-in-class practices to enhance efficiency, quality, and customer satisfaction.

Monitor aging inventory, workload, assignments, productivity, and quality to ensure service level agreements, contract deliverables, and timelines are met.

Evaluate and analyze productivity, utilization, efficiency, finding rates, savings, appeal overturn rate, and reviews completed by staff to identify opportunities for process improvements.

Meet with clients and providers to discuss complex cases, trend analysis, exit and/or settlement conferences.

Serve as a Subject Matter Expert to assess new tools, automation, product development, and clinical readiness; Analyze reports and data and identify trends and resources that improve the delivery of clinical review services.

Manage and evaluate individual/team performance and take appropriate action to meet and/or exceed performance standards.

Active, Unrestricted RN license from the United States and in the primary home residency, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC) or Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or Certified Professional Medical Auditor (CPMA) required

• Bachelor’s degree in business, healthcare administration, or related field preferred
• 5+ year’s healthcare experience with increasing responsibility required
• 3+ year’s utilization review or health care auditing experience preferred
• 2+ year’s management or supervisory experience preferred
• Remote within the United States.

Position Type: Full-time position.

Travel: Up to 20%

Will accept applications until October 30, 2026.

The pay range for this position is $76,400.00 - $90,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.