Associate Manager, Career Development

Texas State Technical College; United States; Hybrid; USD 58,000 - 63,000; Full time

Job summary

Texas State Technical College seeks an Associate Manager of Career Development to support regional career initiatives, oversee a team of Career Advisors, and coordinate with Employer Relations and Enrollment Management to maximize post-graduate placement. The role emphasizes collaboration across online, hybrid, and face-to-face programs.

The ideal candidate holds a bachelor’s degree with leadership experience and strong knowledge of adult learning, career readiness, and program management.

Qualifications

• Bachelor’s degree required.
• 1 year in a leadership/manager role; 2 years preferred.
• 3 years in program coordination; 5 years preferred.
• 3 years in customer relationship management; 5 years preferred.
• 3 years in case management; 5 years preferred.
• 3 years in higher education and services to students; 5 years preferred.

Responsibilities

• Oversee regional student-facing services, assess caseloads and ensure quality standards for online, hybrid and in-person programs.
• Lead regional efforts to disseminate and collect placement data and assess program impact.
• Collaborate with campus and statewide leadership to optimize student experience and employment outcomes.
• Provide guidance to Career Advisors and represent the Senior Manager in meetings with administrators, faculty, staff, students and partners.
• Foster a culture of continuous learning and professional development within the career services team.

Education

Bachelor’s degree

Tools

CRM

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you’re ready to join the TSTC family and make great memories

Job Description

The Associate Manager, Career Development will assist the Senior Manager of Career Development in developing and implementing regional career development initiatives from planning to execution, ensuring alignment with TSTC programs and industry trends for maximum placement upon graduation for the region. The Associate Manager will oversee a team of Career Advisors that collaborate with the Career Services Employer Relations team, Student Learning & Operations, and Enrollment Management to provide best-in-class services to students in online, hybrid, and face-to-face programs to empower lifelong learners beyond TSTC. The Associate Manager will collaborate with the Employer Relations team and External Relations & Industry Relations to increase quality employment opportunities for TSTC graduates and execute placement collection and associated efforts. The Associate Manager oversees a small to mid-sized region or collection of campuses.

Hiring Range is $57,542.40 - $63,296.64 USD Annual.
The final salary offer will be determined based on the candidate’s qualifications and experience.
Equivalent combination of education, training and relevant professional experience will be considered.

Essential Functions:

• Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
• Program Coordination: Direct and evaluate all regional student-facing services assessing caseloads, effective program implementation, and adult learning theories in coordination with statewide efforts for consistency and quality standards for a unified brand for all programs for online, hybrid and face-to-face programs.
• Placement: Lead regional efforts to disseminate and collect placement data. Assist in assessing the effectiveness and impact of career development programs regionally and advocate for the impact of career development programs on organizational goals.
• Team Collaboration: Collaborate with campus and statewide leadership (Student Learning & Operations, Enrollment, External Relations, and other divisions) to respond to process adjustments for optimized customer experience for the student and employment outcomes. Work closely with campus leadership to create best-in-class career education for the student as a lifelong learner.
• Leadership: Provide guidance and support to Career Advisors on career development efforts on and off campus. Promotes a positive image and maintains effective working relationships for Career Services by representing the Senior Manager of Career Development at various meetings, communicating with TSTC administrators, faculty, staff, students, and community partners in matters related to career education, skills development for Texas industry development as well as leading or serving on selected campus committees and task forces.
• Innovation: Foster a culture of continuous learning and growth mindset within the career services team and provide professional development opportunities for staff in career services, industry trends, job market demands, and emerging career pathways.

Education/Experience:

• Bachelor’s degree required.
• 1 years required experience in a leadership or management role, overseeing teams and driving operational excellence. 2 years preferred.
• 3 years of required experience in program coordination and deployment. 5 years preferred.
• 3 years required demonstrated experience in customer relationship management. 5 years preferred.
• 3 years required demonstrated experience in case management. 5 years preferred.
• 3 years required demonstrated experience in higher education and providing services to students. 5 years preferred.

Critical Competencies/KSAs:

• Adult Learning Theory: Knowledge of adult learning theories, assessments, and tools.
• Career Development: Knowledge of best practices in active learning strategies and adult populations for resume writing, job search strategies, interview preparation, and career readiness skills.
• Analytical Thinking: Applies critical thinking and analytical skills to evaluate complex issues and make informed decisions. Proficient in data analysis to assess student outcomes and program effectiveness
• Strategic Thinking: Ability to think critically, analyze data and trends, and develop innovative strategies for career development.
• Cross-functional Collaboration: Ability to work independently and collaboratively across organizational levels, including senior management, while meeting deadlines and multitasking in a fast-paced and changing environment. Proficiency in collaborating with Student Learning & Operations, Employer Relations team, Enrollment Management, and other thought leaders to integrate career readiness for the lifelong learner.
• Adaptability and Flexibility: Adapt to changing priorities, work in a fast-paced environment, and handle unexpected situations with poise. Flexibility in adjusting schedules and accommodating shifting demands. Adaptability to meet the evolving needs of students and the job market.
• Relationship Building: Proven track record in establishing and nurturing relationships with key stakeholders to advance organizational goals.
• Program Management: Skilled in program design, implementation, and management
• Innovative Thinking: Experience in evaluating, developing, and implementing operational improvements through automation and process redesign to enable scalability and velocity.
• Leadership: Excellent team leadership skills, with the ability to manage, mentor, and develop staff. Ability to work independently and assume decision-making responsibilities - planning, execution, completion, and monitoring.

Note: This job description is intended to provide an overview of the position and does not include an exhaustive list of all responsibilities and requirements. The Associate Manager of Career Development may be assigned additional duties and responsibilities as deemed necessary by the supervisor or institution.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.