Associate Manager

Levi Strauss & Co.; San Francisco (CA); On-site; USD 68,000 - 113,000; Full time

Benefits offered by this job

401K match

Paid time off

Product discount 60%

Volunteer hours

Job summary

Levi Strauss & Co. in San Francisco, CA is seeking an Associate Manager to join the store management team.

You will develop the store team and execute strategies that drive brand equity, customer satisfaction and financial growth, while supporting the Store Manager in daily operations. Responsibilities include budgeting with the Store Manager, leading in training and performance management, and ensuring adherence to policies.

Qualifications

• 5+ years progressive retail leadership experience
• 3+ years proven experience in store management
• High school diploma or GED preferred

Responsibilities

• Develop store team and contribute to strategies and operational excellence
• Lead and track store performance to meet sales goals
• Train new hires and manage performance to promote engagement
• Recruit and interview for positions; participate in hiring decisions
• Oversee payroll, schedules, cash handling and inventory control
• Lead floor changes and promotional events; oversee opening/closing procedures

Skills

Retail leadership

Store management

Team leadership

Flexible schedule

Education

High school diploma or GED

Job description

You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world. Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™

Associate Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager.

About the Role

• COMPANY FIRST Demonstrates strong business acumen; understand organizational objectives and strategically prioritize and budget in partnership with Store Manager to align with company priorities and values
• Works with the Store Manager to develop and flex store business strategies, initiatives, and growth across all categories; communicates goals to the team, track store’s performance to meet or exceed established store and individual sales and performance goals daily
• BUILD A DIVERSE & INCLUSIVE CULTURE Lead and participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities. Support the Store Manager though execution of all performance management tools, including annual performance review, to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
• Manage minor employee relation issues and deliver formal performance feedback in partnership with store management.
• Recruits and interviews for positions underneath hierarchy and provide recommendations for new hires.
• May be responsible for making hiring, pay, and termination decisions for positions underneath hierarchy, including members of store management.
• OWN THE RESULT Understand and comply with all Levi’s® Stores policy, procedure, and programs
• Accountable for managing and holding others accountable for operational results in store procedures, payroll management, store schedules, cash handling and inventory control; monitoring adapting to business conditions based on weekly and monthly sales
• Responsible for leading and executing floor changes, sales and promotional events timely
• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
• LEAD BY EXAMPLE Provides effective leadership and delegates responsibilities to ensure all required store tasks are completed.
• Directs the store team in prioritizing responsibilities, ensuring adherence to best practices.
• Effectively communicate with the management team to align and help drive business strategy, create environment that encourages engagement and change management.
• Supervises store team in the absence of another member of management.
• CONSUMER AT THE CORE Create a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
• Partner with store management on elevated consumer issues.
• MOVE FAST Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
• Communicate and train on how the new process enables consumer experience, improves operations, and boosts store and company performance
• Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary.

About You

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment
• You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear.
• The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

5+ years progressive retail leadership experience and 3+ years of proven experience in store management position; exhibits discretion, professional judgement, tact and diplomacy. High school diploma or GED preferred

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount of 60% off regular-price merchandise
• Paid Family Leave

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing affirmative action program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

Life-Enhancing Perks

• Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
• Health & Wellness: Immediate medical, dental, and vision coverage.
• Free Medical Premiums w/Live.
• Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
• Live in Levi's: 50% employee discount.
• Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.
• Level Up: Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

LOCATION

San Francisco, CA, USA

FULL TIME/PART TIME Full time

COMPENSATION

Compensation for this role ranges from $67,700.00 - $112,800.00 annually, varying with experience and qualifications.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing affirmative action program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.