FT Supervisor

Levi Strauss & Co.; New York (NY); On-site; USD 29,136 - 48,560; Full time

Benefits offered by this job

401K match

Paid volunteer time

60% employee discount

Paid Family Leave

Additional paid time off

Immediate medical coverage

Job summary

A leading apparel company in New York is seeking a Retail Supervisor to enhance store experience and lead the team. You will be responsible for engaging customers, resolving issues, and training new hires while ensuring compliance with store policy. Candidates should have retail leadership experience and the ability to perform multiple tasks in a busy environment. A high school diploma is preferred, and the role requires reliable transportation. Flexible schedules including evenings and weekends are necessary.

Qualifications

• Proven skills in supervising and training retail staff.
• Enjoys fast-paced environments and multitasking.
• Must have reliable transportation.

Responsibilities

• Engage consumers and model service behaviors.
• Resolve consumer concerns and coach store team.
• Supervise store team in the absence of management.
• Perform cash handling and merchandise operations.

Skills

Retail leadership experience

Coaching and training

Customer service

Adaptability

Education

High school diploma or GED

Job description

You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world. Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™

Supervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.

About The Role

• Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues.
• Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
• Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management.
• Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy.
• Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
• Supervises store team in the absence of another member of management.
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.

About You

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
• You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
• Progressive retail leadership experience and proven skills in supervising, coaching and training.
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
• Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Must have reliable transportation.
• High school diploma or GED preferred.

Benefits

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discount of 60% off regular-price merchandise.
• Paid Family Leave.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing affirmative action program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

Life-Enhancing Perks

Full‑Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.

Health & Wellness: Immediate medical, dental, and vision coverage. Free medical premiums with Live.

Full‑Time & Part‑Time Employees:

Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.

Live in Levi's: 50% employee discount.

Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.

Level Up: Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

LOCATION

Staten Island, NY, USA

FULL TIME/PART TIME

Full time

Compensation

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $21.15 - $35.25 per hour, varying with experience and qualifications.

Current LS&Co Employees, apply via your Workday account.