Associate Manager

Lilly Pulitzer; Richmond (AL); On-site; USD 56,592,000 - 65,188,000; Part time

Job summary

Lilly Pulitzer is seeking an Associate Manager to support store leadership and drive Budgeted Net Sales while delivering an exceptional customer experience. You will uphold core values and lead a positive, sunny store culture aligned with the Lilly Pulitzer brand.

Role emphasizes developing the team, maintaining store operations, and executing store strategies to enhance guest satisfaction and sales performance.

Qualifications

• Minimum two years in retail or relevant industry.
• Four year college degree is preferred.
• Genuine optimistic approach to leadership.
• Passion for the Lilly Pulitzer Brand positioning.
• Ability to work store schedule including nights, weekends and holidays.

Responsibilities

• Deliver an exceptional customer experience.
• Protect the assets of the store.
• Provide clear and concise communication with the Store Manager, Assistant Store Manager, peers and store team.
• Commitment to Company Core Values and Core Leadership Qualities.
• Share and lead in a strong store culture consistent with the brand.

Skills

Retail experience

Leadership

Customer service

Schedule flexibility

Brand passion

Education

Four year college degree is preferred

Job description

Lilly Pulitzer

Job Type:

Regular

Brand Strategy

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

The Associate Manager has the primary responsibility to support management in achieving Budgeted Net Sales for their respective store, provide an exceptional customer experience and embrace the brand positioning. All management should uphold the Company Core Values and Core Leadership Qualities.

This is achieved through the following:

• Deliver an exceptional customer experience
• Protect the assets of the store
• Provide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.
• Commitment to Company Core Values and Core Leadership Qualities
• Share and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphere
• Exhibit organizational and operational competencies
• Participate and understand Division of Responsibilities

Delivering Results

• Achieve or exceed Budgeted Net Sales
• Manage daily sales productivity through Daily Juice
• Drive business through utilization of KPI’s fostering team selling culture
• Support of store specific strategies

Customer Experience and Store Culture

• Educate and reinforce the Lilly’s Resort Chic lifestyle
• Build and cultivate effective relationships with the customer.
• Embrace and implement the Lilly Pulitzer Selling Culture
• Inspire others to deliver an exceptional in store experience consistent with company culture
• Create an optimistic, high energy, team oriented, and sunny store atmosphere

Leadership

• Inspire others positively
• Win as a Team mentality
• Demonstrate agility and flexibility
• Clear and concise communication
• Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities

Talent and Team Development

• Train and develop A+ Talent
• Coach and manage in the moment
• Provide team with actionable, regular and effective feedback
• Consistency in utilization of company training tools

Operations Excellence

• Maintain inventory management systems
• Participate in Division of Responsibility
• Compliance with retail store and company policy and procedures
• Safeguard assets of store

Qualifications

Minimum two years in retail or relevant industry

Four year college degree is preferred

Genuine optimistic approach to leadership

Passion for the Lilly Pulitzer Brand positioning

Ability to work store schedule as needed including nights and weekends and holidays

Miscellaneous

This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.

Pay Range:

$19.75/hour - $22.75/hour

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

U.S. EEOC: Know Your Rights