Associate Mako Product Specialist - St. Louis MO/Cape Girardeau, MO/Poplar Bluffs, MO

Stryker; Providence (RI); On-site; USD 110,000 - 130,000; Full time

Job summary

Stryker is seeking an Associate Mako Product Specialist to enhance orthopedic surgeries. This full-time position involves training medical staff on robotic surgery applications, managing inventory, and supporting surgical procedures. The ideal candidate holds a 4-year degree, possesses strong technical skills, and is prepared for a fast-paced clinical environment.

Benefits

Medical and prescription drug insurance

401(k) plan

Employee Stock Purchase Plan (ESPP)

Qualifications

• Demonstrated aptitude in technical skills and technology systems required.
• Fluency in written and spoken English required.

Responsibilities

• Train surgeons and operating room staff in robotic arm operation.
• Manage inventory and documentation for surgical support.
• Provide on-call support to address urgent technical needs.

Skills

Technical skills

Administrative procedures

Education

4-year degree or equivalent

Tools

ERP software

Office Suite

Job description

Associate Mako Product Specialist - St. Louis MO/Cape Girardeau, MO/Poplar Bluffs, MO

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Associate Mako Product Specialist - St. Louis MO/Cape Girardeau, MO/Poplar Bluffs, MO

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As an Associate Mako Product Specialist at Stryker, you will help improve orthopedic surgeries around the world and help us achieve our mission of making healthcare better. In this role, you’ll be responsible for helping surgeons use Stryker’s Mako robot– our newest product used in robotic-arm assisted surgery. Acting as a helpful source for all things related to the Mako, you’ll deliver exceptional service while prioritizing customer needs in a fast-paced high volume clinical environment. You will think critically, and provide strategic solutions to enhance outcomes and drive trust in every interaction



What You Will Do

• Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision.
• Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning.
• Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation.
• Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies.
• Maintain and control locally consigned equipment, instruments, implant, and disposables inventories.
• Build foundational relationships with customers through active participation in account management and support.
• Provide prompt and accurate complaint reports in compliance with quality system requirements.
• On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.
• Assist in product demonstrations and lab logistics.
• Solve product problems for customers promptly and efficiently.
  
  

What you need:

Required:

• 4-year degree or equivalent
• Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management).
  
  

Preferred:

• 1 year relevant work experience
• Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc.
• Extracurricular Involvement (community service, leadership organizations, athletic teams, etc.)
  
  

Additional Information

• This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.
• Ability to lift, push, pull and carry up to 50 lbs
• Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
• Must have a valid driver’s license
• Fluency in written and spoken English required
  
  

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing

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