Associate Key Account Manager - Ecommerce

C.A.; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

C.A. is seeking an Associate Key Account Manager for their growing Ecommerce team. This role involves managing client relationships, creating sales strategies, and ensuring promotional effectiveness for natural brands. The ideal candidate will have experience in the CPG industry, strong communication skills, and a positive approach to client management, contributing to a balanced and inclusive workplace.

Benefits

16 days of PTO

11 paid company holidays per year

3 months fully paid parental leave

Medical, dental, and vision insurance

401k with company match

Work from home flexibility

Qualifications

• Previous account management experience in the CPG industry.
• 1-3 years of professional consumer-packaged goods experience.
• Strong organizational and presentation skills.

Responsibilities

• Create and execute account-specific sales plan.
• Build productive relationships with existing clients.
• Maintain communication with customers for real-time needs.

Skills

Account Management

Strong Communication

Organizational Skills

Analytical Skills

Education

4-year Bachelor's Degree

Tools

Microsoft Office

Adobe Acrobat

Job description

Remote

What We Do

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.

Who We Are

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.

Overview of the Role

• Our E-commerce team is growing and we are looking for an Associate Key Account Manager - Ecommerce. If you have a passion for natural brands and their digital shelf, this could be the role for you!
• Success in this role looks like: strong oral and written communication, ability to work on projects with competing deadlines, and attention to detail. You will work with clients to build promotional plans, align strategies, present and maintain item assortment, and build connectivity with key E-commerce accounts
• Location: Fully Remote - if local to Chicago, IL will observe a hybrid schedule
• Salary range $65,000 - $75,000 based on experience, qualifications and skills.
• Travel Requirements: Less than 10% - e.g. industry trade shows, client meetings

What You’ll Do at C.A. Fortune

• Create and execute account-specific sales plan that meets or exceeds established sales quotas and supports company revenue and profit targets.
• Meet regularly with existing clients and customers to build productive relationships and understand their evolving business needs and strategies.
• Work effectively in managing clients’ business at all customer accounts, including category reviews, item maintenance, promotional support, and content updates.
• Maintain consistent communication andtimelyfollow-upwith customers and clients and be available and responsive to their real-time needs.
• Work effectively/professionally with company’s internal departments (Client Development Team, Marketing, Insights, Client Services, Business Support Specialists & Accounts Receivable), assuring elite management of our clients and customers businesses.

What You Should Bring to the Table

• Previous account management experience in the CPG industry
• 4-year bachelor’s degree, and/or similar industry experience
• 1-3 years of professional consumer-packaged goods experience (Natural/Specialty/Organic food and/or beverage preferred) or working for or with a food & beverage broker/sales agency
• Strong organizational and presentation skills with the ability to analyze data and execute on self-developed strategies
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), and Adobe Acrobat

You Will Stand Out If You Have

• Extensive account management experience in the CPG industry
• Prior experience working with Thrive Market, FreshDirect, Vitacost, GoPuff, or DoorDash
• 16 days of PTO
• 11 paid company holidays per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)
• Work from home flexibility

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

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