Associate IV, Bayway IT Support

Phillips 66 Company; Linden (NJ); On-site; USD 88,000 - 108,000; Full time

Benefits offered by this job

VCIP bonus

401k match

Health benefits with HSA

Job summary

Phillips 66, Linden, NJ, is seeking an Associate IV, System Administration to keep business IT services available across the Bayway Refinery, Midstream, Lubricants and Remote East locations. You’ll support routine IT, data, documentation and equipment tasks under guidance, building hands-on experience in a safety-focused environment.

You will work with local and remote IT partners, learn new technology, and follow safety standards while identifying practical process improvements as part of

Qualifications

• Experience in providing IT support in a professional environment.
• Ability to follow safety rules and refinery or industrial protocols.
• Willing to obtain TWIC and participate in after-hours call-out as needed.

Responsibilities

• Perform routine data entry and basic data collection using company systems.
• Support data management, file management and document filing for accuracy.
• Provide day-to-day IT assistance to internal users for computing environments and apps.
• Follow procedures to troubleshoot routine hardware and software issues on desktops and phones.
• Operate basic IT equipment and track hardware; assist with hardware refreshes.
• Maintain documentation of supported systems and tasks; communicate status clearly.
• Collaborate with local and remote IT partners and suppliers on shared tasks.
• Learn new technology and apply safety standards; identify process improvements.

Skills

Data entry

Desktop support

Hardware troubleshooting

Software troubleshooting

Communication

Safety compliance

Tools

Windows OS

Active Directory

Networking basics

Phone systems

Job description

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At Phillips 66, we care about the whole person. That means providing access to quality programs, resources and care that support you and your family. We believe well-being — physical, emotional, social and financial — plays an important role in helping our people thrive. When our employees are supported at every stage of life, they’re empowered to do their best work and make a meaningful impact, both personally and professionally.

Phillips 66 & YOU - Together we can fuel the future

As anAssociate IV, System Administration member at Phillips 66, you’ll help keep everyday technology services available for business users across the Bayway Refinery, Midstream, Lubricants and Remote East locations. Working with guidance and established procedures, you’ll support routine IT, data, documentation and equipment tasks that help employees stay productive and information accurate and accessible. This is an opportunity to build hands‑on experience in a safety‑focused environment while learning from local and remote IT partners.

What You’ll Do

• Perform routine data entry and basic data collection tasks using company systems and standard software packages.
• Support data management, file management and document filing activities so information remains accurate, organized and accessible.
• Provide courteous, day-to-day assistance to internal business users with personal computing environments and business applications, escalating issues when needed.
• Follow established procedures to help troubleshoot routine hardware, software and system issues involving desktops, phones, wired and wireless connectivity, and related site technology.
• Operate basic IT equipment and complete routine hands‑on tasks, including tracking hardware and supporting hardware refresh activities under direction.
• Maintain clear documentation of supported systems, work requests and completed tasks, and promptly communicate status or errors.
• Work with local and remote IT partners and suppliers as directed to complete shared tasks and service requests.
• Learn and apply new technology, follow safety and operational standards, and identify practical process improvements with guidance.

What You’ll Bring - Required

• 1 or more years of experience
• Willing and able to obtain a Transportation Worker Identification Card (TWIC)
• Ability to participate in an after‑hours call‑out schedule as appropriate
• Must be willing and able, with or without reasonable accommodations, to comply with the following:
  • Safely operate a motor vehicle in the refinery around process equipment
  • Comply with refinery safety requirements, including wearing appropriate personal protective equipment when necessary
  • Lift computer equipment weighing up to 30 lbs. from the floor and safely carry it up 4 flights of stairs
  • Bend, stoop or crawl under furniture to connect wiring
  • Bend to pick up equipment and load a pull cart
  • Lift an individual item weighing up to 30 lbs
  • Push or pull equipment on a cart weighing up to 100 lbs
  • Climb 4 or more flights of stairs to access field hardware

What Makes You Stand Out - Preferred

• Standard office equipment and software packages
• Basic data entry, data management, file management and information retrieval
• 4 or more years of experience in an Information Technology discipline
• 2 or more years of experience supporting Refining or Midstream IT assets
• Experience with Microsoft Windows operating systems, Active Directory, desktops, switches, fiber, wired and wireless Ethernet, or phone systems
• Strong leadership skills and the ability to influence individuals and groups
• Ability to create an inclusive environment, build trust and confidence, and work effectively with business and IT resources
• Active learner with good business knowledge and the ability to manage multiple tasks concurrently
• Demonstrated initiative, results‑driven effort and discipline in following operational standards and processes

Compensation Range

This position has a base salary range of $88,000 – $107,580.

At Phillips 66, we are committed to pay transparency and competitive, equitable compensation. Each role is assigned a salary grade with a defined pay range, benchmarked against industry peers. Where a candidate offer falls within the posted range depends on the candidate's experience, skills, and alignment with the role’s requirements. Offers are made to ensure internal equity and market competitiveness. Our compensation programs are designed to reward performance and support career growth.

Total Rewards

At Phillips 66, providing access to high quality programs and care for you and your family is important to us. Maintaining a culture of well‑being — physical, emotional, social, and financial — is essential for a high‑performing organization. When we are at our best, we are poised to deliver exceptional results — personally and professionally. Benefits for certain eligible, full‑time employees include:

• Annual Variable Cash Incentive Program (VCIP) bonus
• 8% 401k company match
• Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
• Total well‑being programs and incentives, including Employee Assistance Plan, well‑being reimbursement, and backup family care services

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Timesfor our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, cultivate an environment of trust, seek different perspectives and pursueexcellence.

Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66.com.

Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Phillips 66 is an Equal Opportunity Employer