Associate, IT Business Analyst

Harris Geospatial Solutions; Melbourne (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

L3Harris Technologies is seeking an Associate, IT Business Analyst in Melbourne, FL. You will develop broad business analyst skills across multiple areas including Business Development and Corporate Facilities, while supporting requirements capture and benefit realization for enhancements and projects.

You will aid in service management for Enterprise Business Solutions applications and report performance metrics.

Qualifications

• Pursuing or recently completed Bachelor's degree in IT/CS or related field.
• Strong understanding of IT operational domains, including networking, Windows NT, and security.
• Excellent written, verbal, and interpersonal communication.

Responsibilities

• Develop broad IT business analyst skills across multiple business areas.
• Support requirements capture and business benefit realization for enhancements and projects.
• Support service management for Enterprise Business Solutions applications.
• Develop, execute, and report weekly and monthly performance metrics.
• Assist in developing standard operations and documentation across IT services.

Skills

Strong communication

Customer service

Self-starter

Multi-tasking

IT operations knowledge

Team collaboration

Education

Bachelor's degree in IT/CS or related field

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Associate, IT Business Analyst

Job Schedule: 9/80

Job Code: 43308

Job Location: Melbourne, FL

Job Summary:

Develop broad Business Analyst skills across multiple business areas; including, Business Development, Business Program Management and Execution, and Corporate Facilities and Real Estate Management.Support teams in capture of requirements and business benefit for enhancements and projects.Support teams in service management for all Enterprise Business Solutions applications. Duties include developing, executing, and reporting both weekly and monthly performance metrics, ticket analysis, license utilization, and overall service performance.Aid in developing standard operations and documentation standards across Enterprise Business Solutions. Serve critical role in execution of goal. Through this process, develop deeper understand of all teams and business areas to become more proficient as a business analyst.

Job Description:

• Strong technical skills including understanding Key Information Technologies and how they are utilized. Will help oversee teams that perform these functions.
• Strong communications skills and comfort with giving presentation
• Excellent interpersonal, written, and oral communication skills
• Strong customer service orientation
• Self-starter and must be able to handle multiple tasks and shifting priorities
• Strong understanding of IT Operational domains; such as, Networking, Windows NT, and Security

Qualifications:

• To be eligible, applicants must be pursuing a Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems or related field or have completed their Bachelor’s degree within the last 12 months, regardless of age.

Preferred Skills:

• Excellent interpersonal, written, and oral communication skills
• Ability to engage and work with a wide range of customers (individual contributors to senior executives).
• Self-starter with ability to handle multiple tasks and shifting priorities
• Strong understanding of IT Operational domains; such as, Networking, Windows NT, and Security
• Work well in a collaborative team environment
• Ability to lead and manage large projects
• Proactively investigates problems to establish root cause
• Ability to solve complex problems with creative solutions
• Places emphasis on client satisfaction
• Learns new concepts quickly and thoroughly
• Promotes the mission and shared values of the company

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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