Associate Instructional Designer - Digital Learning - UTK

University of Tennessee; Knoxville (TN); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Remote work

UT Benefits

Job summary

University of Tennessee, Knoxville, seeks an Associate Instructional Designer to prepare online and hybrid courses, respond to course support needs, and enhance accessibility and usability of materials. You will work with instructional designers, faculty, and campus partners to prepare courses for each term and ensure timely delivery.

Responsibilities include configuring Canvas sites, supporting course content updates, and coordinating with teams to resolve issues by launch deadlines.

Qualifications

• Bachelor's degree in instructional design, education, technology, learning science, or related field.
• Experience providing educational technology development services or formal/informal education.
• Knowledge of online course design, accessibility, and LMS workflows.
• Strong editing, organization, and attention to detail in digital content.
• Ability to follow procedures, manage deadlines, and seek guidance.
• Ability to collaborate with faculty, instructional designers, and support teams.

Responsibilities

• Prepare Canvas course sites for upcoming terms using templates and established workflows.
• Check navigation, modules, LTI links, dates, assignments, gradebook settings, and student access before courses.
• Copy and update reusable course content while identifying items needing faculty review.
• Coordinate with instructional designers and faculty to resolve issues by launch deadlines.
• Coordinate captioning and accessibility enhancements as needed.
• Utilize ticketing and project management systems to ensure timely deliverables.

Skills

Online course design

Accessibility & inclusive design

Editing digital content

Written communication

Procedures & deadlines

Collaboration with faculty & teams

Education

Bachelor's degree in instructional design

Bachelor's degree in education

Bachelor's degree in technology

Bachelor's degree in learning sciences

Job description

The Associate Instructional Designer supports the preparation and delivery of online and hybrid courses at the University of Tennessee, Knoxville. Working with instructional designers, faculty, and campus partners, this position helps prepare courses for each term, responds to course support needs, and improves the accessibility and usability of course materials. The role follows established processes, documents its work, and brings complex design or technical questions to the appropriate team member.

Course term preparation

• Prepare Canvas course sites for upcoming terms using approved templates and established workflows.
• Check course navigation, modules, LTI links, dates, assignments, gradebook settings, and student access before courses
• open.
• Copy and update reusable course content while identifying items that require faculty review or revision.
• Track readiness tasks, document issues, and coordinate with instructional designers and faculty to resolve them by launch deadlines.
• LTI/External tool configurations, configuring Zoom sessions and Yellowdig, VitalSource/VolBooks verifications, and managing parent/child section copies
• Utilize structured ticketing and project management systems like TeamDynamix and Asana, to ensure accurate and timely project deliverables and faculty communication standards

Course support

• Respond to routine faculty requests about Canvas course content, organization, and delivery.
• Help update course materials and troubleshoot common issues during the term.
• Maintain clear records of requests, changes, and outstanding items; refer issues outside the roles scope to the appropriate specialist.
• Provide faculty with practical guidance on using approved course templates and tools.

Accessibility and quality review

• Review course pages, documents, images, links, and media for common accessibility
• and checklists.
• Make routine improvements, such as organizing headings, adding descriptive links and alternative text, and improving document structure.
• Coordinate captioning, document remediation, or other specialized support when needed.
• Check that course materials are clear, consistent, and usable for students, and document items requiring faculty decisions.

Professional development and team collaboration

• Participate in training on Canvas, accessibility, online teaching, and university processes.
• Share recurring issues and opportunities to improve course preparation and support workflows

Required Qualifications

• Education : Bachelor's degree in instructional design, education, technology, learning science, or related field.
• Experience : Experience providing educational technology development services, or formal or informal education, whether in full-time or part-time capacity.
• Knowledge, Skills, & Abilities:
  • Knowledge of basic online course organization and instructional design principles.
  • Knowledge of digital accessibility and inclusive course design practices.
  • Skill in editing and organizing digital course content with attention to detail.
  • Skill in written communication and documenting work clearly.
  • Ability to follow established procedures, manage multiple deadlines, and seek guidance when needed.
  • Ability to work collaboratively with faculty, instructional designers, and support teams.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Education : Bachelor's Degree
• Experience : Experience supporting courses in a learning management system, particularly Canvas; experience reviewing or improving the accessibility of digital content; and experience in higher education or faculty support.

Work Location

• Location : Remote, operating out of Eastern Time

Compensation and Benefits

• UT market range: MR10
• Anticipated hiring range: $50-$55k
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

About The College/Department/Division

Digital Learning at UT, is a unit charged with advancing UT's commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinki