Associate Instructional Designer

assurant; Houston (TX); Hybrid; USD 56,000 - 94,000; Full time

Job summary

Assurant seeks an instructional design professional to design and deliver engaging learning solutions across classroom, virtual, online, and blended environments. You will create curricula, assessments, job aids, and performance support materials while partnering with SMEs to define objectives and deliver effective programs.

You will ensure quality through learner feedback, survey results, and performance data, while managing LMS tasks and monitoring learner experience.

Qualifications

• 2+ years in instructional design for online and instructor-led learning.
• Proficiency with ADDIE model and storyboarding for curricula.
• Develop creative training materials across formats and media.
• Experience using real-time technology for e-learning modules.

Responsibilities

• Design, develop, and maintain engaging learning solutions across classroom, virtual, online, and blended-learning environments.
• Create curricula, assessments, job aids, exercises, and performance support resources.
• Partner with SMEs to define objectives and develop training programs.
• Implement QA by incorporating learner feedback and performance data.
• Monitor LMS administration, course quality, and learner experience.

Skills

Instructional design

Adult learning principles

Course development

Communication skills

Time management

Education

Bachelor's degree in instructional design or related field

Tools

Salesforce

Adobe Acrobat

SharePoint

Microsoft Office 365

Job description

Training Department Coordination

• Coordinate training requests, scheduling, registrations, and event management through Salesforce.
• Maintain training records, class updates, field team changes, and enrollment processes.
• Support classroom logistics, training materials, equipment readiness, and supply management.
• Manage invoicing, payment reconciliation, refunds, and financial tracking/reporting.
• Provide exceptional customer service and administrative support to customers, field teams, and trainers.
• Coordinate travel information, class communications, certification requests, and onboarding support for new team members.
• Assist with Field Operations and F&I training program delivery and administration.

Instructional Design

• Design, develop, and maintain engaging learning solutions across classroom, virtual, online, and blended-learning environments using adult learning principles.
• Create instructional materials including curricula, assessments, job aids, exercises, tutorials, and performance support resources.
• Partner with subject matter experts to define learning objectives and develop effective training programs.
• Implement quality assurance processes by incorporating learner feedback, survey results, and performance data into continuous improvement efforts.
• Support knowledge management initiatives and integrate Knowledge Base resources into learning strategies.
• Monitor course quality, content accuracy, and learner experience through LMS administration and issue resolution.
• Research and recommend innovative learning technologies, methodologies, and industry trends to enhance training effectiveness.

What are the requirements needed for this position?

• High school diploma or equivalent in addition to minimum of 2 years of previous instructional design work
• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs
• Development of creative and engaging training materials for adult audience in a variety of formats and media, as well as story boarding and user guides
• Minimum of 2 years demonstrated proficiency in designing, building, and deploying instructor e-learning modules using real-time technology and the ADDIE model of curriculum development with an emphasis on Constructivist approaches
• Proficiency in Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook)
• Knowledge of Salesforce, Adobe Acrobat, and SharePoint
• Team player who will thrive in a fast-paced environment
• Excellent communication skills, both written and verbal
• Ability to think outside of the box to resolve problems
• Relentless drive to resolve customer needs and questions
• Capable of performing a wide range of duties and adapting well to change
• Excellent time management and organizational skills

What other skills/experience would be helpful to have?

• Bachelor's degree from an accredited college or university in instructional design, e-learning, or education is preferred
• Results Oriented: Must be metrics driven utilizing benchmarking and analysis to create, revise and reshape instructional programs
• Communicates Effectively: Expresses thoughts and ideas in a clear and concise manner and provides information to others in way that considers the needs of the situation and audience
• Plans and Organizes: Manages work activities to reach a desired business objective on time, within budget and according to specifications
• Strong Collaborator: Seeks the opinions of others and engages colleagues, managers, and employees to create buy-in, specifically when consensus cannot be reached
• Influencing Skills: Is able to build value-based relationships and leverage them to get things done

What are the working conditions and physical requirements of this job?

General office demands

This is a hybrid role. This individual must work in our The Woodlands, TX office one week a month.

How much should I expect to travel?

5% travel

Pay Range:

$56,200.00 - $94,100.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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