Associate Installation Technician - Wisconsin

Stryker Group; Milwaukee (WI); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Travel paid by company

Job summary

Stryker Group is seeking an on-site installation technician to perform installation, testing, and quality inspection of surgical lighting suspensions, booms, and video integration systems across hospital facilities. You will work with sales, project engineering, and field service teams, coordinating with electricians and contractors as needed.

The role requires 100% overnight travel, Monday through Friday, with travel expenses covered by Stryker.

Qualifications

• High School Diploma or GED required.
• 0–2 years related technical experience (telecom, video/audio system installation, electrical/construction, medical device, hospital biomed).
• Ability to travel 100% overnight; Mon-Fri; travel expenses paid by company.

Responsibilities

• Confirms site readiness of pre-installation requirements and infrastructure and performs detailed product inventory of installable equipment.
• Install surgical light suspension systems, surgical booms, video integration systems and associated cabling to deliver video signals and install ancillary equipment (room cameras, video monitors).
• Program, test, and inspect all video integration sources per design specifications and quality standards.
• Perform functional and quality checks of installable equipment and document prior to project sign-off.
• Troubleshoot and diagnose failures; perform repairs and test to ensure proper operation and quality output.
• Document and maintain accurate records of installation activities; complete daily update reports and provide project updates to stakeholders.
• Interpret CAD drawings and wire diagrams; communicate expectations to customers and contractors; coordinate support.
• Learn IP/network requirements related to Stryker integration products; ensure consistent installation practices across locations.
• Coordinate travel arrangements and manage daily schedule to ensure timely completion of installation activities.
• Maintain stakeholder relationships and provide basic operational training to customers; manage inventory of tools and equipment.
• Respond to inquiries and communicate status updates; share lessons learned to improve processes.
• Adhere to safety policies and PPE requirements.

Skills

Communication skills

Teamwork

Microsoft Office

Education

High School Diploma or GED

Job description

Basic Function

Responsible for the on-site physical installation, functional testing, and quality inspection of surgical light suspensions, surgical booms, video integration systems, and other ancillary equipment (room cameras, video monitors, video signals, etc.). Partner with internal teams including sales, project engineering, project management, field service and external teams including electricians, plumbers, general contractors and perioperative hospital staff.

This role requires 100% overnight travel, Monday - Friday. Travel, lodging and meal expenses are paid for by Stryker in accordance with the Stryker Corporate Travel Policy.

Job Responsibilities

• Confirms site readiness of pre-installation requirements and infrastructure and performs detailed product inventory of installable equipment. Communicates issues to internal project team and follows up for resolution.
• Responsible for the installation of all surgical light suspension systems, surgical booms, video integration systems and associated cabling to deliver appropriate video signals as well as installation of ancillary equipment (room cameras, video monitors, etc.) in accordance with quality and safety standards as well as state, industry, and international standards.
• Programs, tests, and inspects all video integration sources according to design specifications and in accordance with quality and safety standards.
• Performs all functional and quality checks of installable equipment and documents appropriately prior to project sign-off.
• Able to troubleshoot and determine root cause of failures of installable equipment. Performs diagnoses and repairs of equipment according to established quality guidelines and procedures. Tests equipment to ensure proper operation and quality output.
• Documents & Maintains accurate records of equipment installation and associated activities.
• Completes daily update reports and other administrative responsibilities in a timely and accurate manner. Provides project updates to relevant stakeholders. Coordinates with Quality to ensure compliance with regulatory and operational requirements.
• Able to interpret, understand, and install equipment according to complex wire diagrams and CAD drawings. Able to understand infrastructure, electrical, and network requirements of installable equipment. Coordinates with internal project team to communicate these expectations with customers and contractors and coordinates requisite support.
• Able to learn and understand basic Internet Protocol (IP) and computer networking requirements as related to Stryker integration products.
• Able to understand and implement identical installation and integration practices at different locations in order to ensure consistency and serviceability.
• Coordinates and books travel arrangements for self, based on job location and in accordance with company guidance. Manages daily schedule to ensure timely arrival and completion of all Installation activities.
• Maintains project stakeholder relationships, communicates progress updates, and provides basic operational training to customers as needed.
• Manages and maintains inventory of assigned tools and equipment.
• Maintains accurate records of installation tasks.
• Responds to internal and external customers inquiries and request for service. Communicates with customers regarding the status of their project and provides clear and timely updates on project progress.
• Effectively builds relationships with internal and external business partners to provide outstanding customer service experience. Communicates lessons learned and provides feedback to cross-functional partners to improve business processes.
• Adheres to all safety policies and standards as dictated by customer facilities and by Stryker.
• Completes training to ensure proper PPE is utilized during execution of job responsibilities.
• Advocates the importance of safe work practices

Physical Requirements

• Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• Must be able to utilize equipment including ladders, chain hoists, material lifts, and pallet jacks.
• Must be able to climb ladders, work within confined spaces, and above ceiling.
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to communicate effectively with intrapersonal communication skills.
• Must be able to communicate effectively via cell phone, text, and email.
• Must be able to travel via commercial airline
• Must maintain state issued Driver’s License and be able to safely operate a motor vehicle.
• Ability to work with large pieces of construction and medical equipment.

Mental Requirements

• Work as an integral part of a team
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Must be able to work in a fast-paced, independent environment and exercise good judgment.
• Must be able to analyze and resolve non-routine testing and/ or equipment issues using independent judgment.
• Must be able to locate, comprehend, and follow detailed installation instructions and procedures. Has ability to explain clearly to onsite trades (electricians, plumbers, general contractors) or vendors.
• Must be able to identify issues outside of scope of project and communicate following appropriate escalation pathways.
• Ability to think critically to resolve project roadblocks pertaining to environmental or infrastructure challenges within the appropriate guidelines and safety standards. Must be able to be a part of the solution process.
• Ability to interact appropriately with a variety of individuals including customers and internal partners
• Ability to read, navigate, and comprehend installation and technical manuals and project documents with acute attention to detail.
• Proficient with Microsoft Office Suite.

Skills/Experience Required

• 0 – 2 years related technical experience (telecom, video/audio system installation, electrical/construction, medical device, hospital biomed)
• High School Diploma or GED required

• $28.01 - $38.75 USD Hourly