Associate Inside Sales Specialist, Critical Care

Edwards Lifesciences; Sacramento (CA); On-site; USD 45,000 - 56,000; Full time

Job summary

Edwards Lifesciences is seeking a sales-minded professional to guide customers in using cardio care devices and to help meet sales targets. You will generate cold calls to select customers for product lines and analyze pricing based on account histories.

The role involves creating forecast opportunities, documenting follow-up in CRM systems, and preparing ad hoc reports for stakeholders across functions. A Bachelor's degree and 1 year of experience are required.

Qualifications

• Bachelor's degree required and 1 year of work experience preferred.
• Proven ability to learn complex products and present them clearly.
• Experience with CRM systems (Salesforce preferred).
• Strong written and verbal communication skills.

Responsibilities

• Provide basic guidance to customers on designated products to help achieve sales objectives.
• Analyze pricing on existing products based on account history to drive sales.
• Create forecast opportunities and document activities in CRM systems.
• Prepare ad hoc sales reports for stakeholders (Manufacturing, Marketing, E.O.).
• Open to other incidental duties as assigned.

Skills

Problem solving

MS Office

CRM Salesforce

Communication

Medical products

Teamwork

Attention to detail

Education

Bachelor's degree in related field

Tools

Salesforce

Job description

Job Overview

Provide guidance to customers on the use of CC devices resulting in achievement of sales objectives.

Key Responsibilities

• Provide basic guidance (e.g., designated products) to customers on the use of devices and/or products resulting in achievement of sales objectives through generating cold calls to select customers for product lines (e.g., legacy CC products).
• Recommend, analyze, and propose basic pricing on existing products by utilizing account history and situational/sales data to drive sales.
• Create forecast opportunities and document follow‑up all activities in Customer Relationship Management (CRM) Systems.
• Create ad hoc sales reports to develop proposals and provide to stakeholders (e.g., Manufacturing, Marketing, Electronic Operations).
• Other incidental duties.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of the environment and prevention of pollution under their span of influence/control.

Education and Experience

Bachelor's Degree in related field, 1 year of work experience Required.

Preferred

Experience in selling, promoting and/or presenting (in written and oral form) medical products.

Additional Skills

• Good problem‑solving and critical thinking skills with the ability to learn complex products through independent learning.
• Good computer skills in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Experience in a Customer Relationship Management (CRM) system; Salesforce.com preferred.
• Good written and verbal communication skills.
• Good knowledge and understanding of relevant medical products.
• Good knowledge and understanding of complex computer systems, review target accounts, customize offers, cultivate leads, order/sample product and document activities.
• Ability to manage competing priorities in a fast‑paced environment.
• Strict attention to detail.
• Must be able to work in a team environment, including immediate supervisor and other team members in the section or group.
• Ability to build stable working relationships internally.
• Adhere to all company rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of the environment and prevention of pollution under their span of influence/control.

Benefits

We offer competitive salaries, performance‑based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families. For California, the base pay range for this position is $45,000 to $56,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).