Associate Implementation Consultant

Box; New York (NY); Ibrido; USD 100.000 - 140.000; Tempo pieno

Descrizione del lavoro

Box is seeking a customer-facing advisor to guide enterprise clients through complex SaaS implementations, translating business needs into actionable configurations and roadmaps. You will partner with sales, product, and engineering teams to ensure successful transformation and value realization.

You are adept at managing multiple projects, presenting to senior leaders, and thriving in a fast-paced environment.

Competenze

• 2+ years in software implementation or Consulting.
• 2+ years in SaaS industry
• Led multiple complex projects or initiatives at once while maintaining attention to detail.
• Excellent multi-tasker and thrives in a fast-paced environment.
• Experience presenting to senior leaders and working with executives.

Mansioni

• Advise enterprises during business transformations and technology adoption.
• Translate business needs into actionable configurations and roadmaps.
• Liaise between cross-functional teams to align priorities and deliver value.

Conoscenze

Customer advocacy

Communication

Project management

Descrizione del lavoro

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHAT YOU'LL DO

Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box has what it takes to enable enterprises to transform how people work together.

We engage directly with the largest and most complex enterprises in the world. These enterprises are looking to Box and our technology to transform their business. For these enterprises to be successful, they rely on who can advise them throughout the transformation.

WHO YOU ARE

You are a customer advocate and are motivated by helping others succeed. You listen well, ask questions, and translate business needs into something that you can execute against. You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest. You are comfortable being the liaison between multiple distinct teams that have competing priorities. You are persuasive, professional, flexible, and detailed, and you are ready to join a strong team that's influencing the long‑term success of the company.

HERE'S THE FINE PRINT:

• You have 2+ years in software implementation or Consulting.
• You have at least 2+ years in SaaS industry
• You have led multiple complex projects or initiatives at once while still being laser-focused on detail.
• You are an excellent multi-tasker and thrive in a fast-paced, ever-changing environment.
• You are experienced in customer-facing presentations and have a consistent record of working with senior leaders.

NICE TO HAVE:

• Experience working directly with banking and insurance clients to translate complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls;
• Hands‑on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision‑making.

Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in.If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here .

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here .

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here .

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks .

Here at Box our goal is to fully leverage and engage the unique talents/capabilities of diverse teams who feel like they belong. We provide a safe space to contribute your unique skills, ideas, and insights. A welcoming space is provided to learn, try new things, grow your career, test your thinking, and evolve. Our goal is to build diverse teams with broad representation that matches our customers and the world at large. We also want to make sure that you feel welcomed and supported, connected, included, and are treated fairly and with respect. We also ask that you do the same for others.