Associate III, Quality Systems

Boehringer Ingelheim; Athens (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Boehringer Ingelheim in the United States is seeking a detail-oriented QA Documentation Coordinator responsible for coordinating documentation systems, ensuring compliance and accessibility across units. You will also train others, manage document status databases, and support government inspections as needed.

The role emphasizes timely customer service, effective communication, and maintaining robust recordkeeping to support the lifecycle of critical documentation and regulatory readiness.

Qualifications

• Minimum education: high school with 5 years' experience or an Associate's degree with 3 years' experience.
• Experience in documenting systems and quality assurance requirements is required.
• Strong computer skills including Microsoft Office and SAP.
• Knowledge of document filing systems and training delivery is preferred.

Responsibilities

• Coordinate documentation systems to ensure compliance, control, accountability, traceability, retrieval and archiving.
• Provide training for others through Compliance wire and ensure training completion before document issuance.
• Maintain databases of QA functions (document status, archived documents) and support government inspections as needed.
• Deliver timely customer service to all departments and support cross-functional teams.

Skills

Microsoft Office

Attention to detail

Quality assurance

Documentation systems

Education

High school with 5 years experience or Associate's degree with 3 years experience

Tools

Microsoft Suite

SAP

IDEA for CON

Learning One Source

TrackWise

Job description

Description

This position has responsibility for key QA functions and the responsibility of training others to perform functions including but not limited to the coordination of documentation systems to ensure compliance, control, accountability, traceability, communication, retrieval and archiving of critical documentation throughout the lifecycle of the documents, including routing and issuance, also to ensure that all documents are appropriately filed and indexed to provide accessibility to all operating units and as necessary for Government inspections, assignment of training through Compliance wire and insuring that training is completed prior to issuance, maintenance of databases of various QA functions (document status, archived documents), and to provide timely customer service to all departments. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies´ success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim´s high regard for our employees.

Description

This position has responsibility for key QA functions and the responsibility of training others to perform functions including but not limited to the coordination of documentation systems to ensure compliance, control, accountability, traceability, communication, retrieval and archiving of critical documentation throughout the lifecycle of the documents, including routing and issuance, also to ensure that all documents are appropriately filed and indexed to provide accessibility to all operating units and as necessary for Government inspections, assignment of training through Compliance wire and insuring that training is completed prior to issuance, maintenance of databases of various QA functions (document status, archived documents), and to provide timely customer service to all departments. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies´ success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim´s high regard for our employees.

Requirements

Duties & Responsibilities

• Minimum of high school education with five (5) years´ experience or an Associate´s degree, from an accredited institution, with three (3) years´ experience
• Strong computer skills to include Microsoft suite, IDEA for CON and organizational skills
• Good attention to detail
• Experience to include documentation systems and Quality assurance requirements
• Strong understanding of document filing systems
• This position requires ability to utilize computer programs such as Microsoft suite, SAP, IDEA for CON, Learning One Source, TrackWise and other relevant electronic applications
• Must have Document Coordinator certification for use of IDEA for CON
• Knowledge of LOS software to be able to enter quizzes in the training system
• NOTE: Relevant BIAH experience may be weighted more significantly

Desired Skills, Experience And Abilities

Our Company

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations. Visit https://www.boehringer-ingelheim.com