Associate III - Premium Audit

FICOH LTD; United States; On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Paid time off

Job summary

First Insurance Company of Hawaii is seeking a detail-oriented Administrative Clerk for the Premium Audit team on the island of Oahu, Hawaii. The role requires basic data entry, record keeping, and strong communication to support auditors and clients.

The position offers standard office hours with occasional overtime and a comprehensive benefits package designed to support employees and families in a dynamic, community-focused environment.

Qualifications

• High School diploma or equivalent required.
• 2 years general office experience preferred.
• Proficient with Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
• Excellent oral and written communication skills including professional telephone etiquette.

Responsibilities

• Manage Premium Audit incoming email folder and vendor emails.
• Handle incoming phone calls to Premium Audit Department.
• Review, verify, and finalize self/voluntary audits including revision, cancellation, and arbitrary audits for physical and hybrid/virtual audits.
• Coordinate with insureds, agents, Commercial Underwriting, Support and Billing/Collections to obtain required information and finalize audits in a timely manner.
• Assist Premium Audit Reviewers as needed and perform other tasks as assigned by management.

Skills

Microsoft Office

Communication

Time Management

Teamwork

Education

High School Diploma

Tools

Outlook

Insurance software

Job description

Marketing Statement: Join our purpose-driven team and make a difference in people's lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively. We pride ourselves on our inclusive company culture and core values: Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service. *This position is located on the island of Oahu and candidates must work in the state of Hawaii upon hire*

Typical duties include but are not limited to:

• Manage the Premium Audit incoming email folder, monitor & handle Vendor email folder
• Handle and address incoming phone calls to the Premium Audit Department.
• Review, verify, and finalize self/voluntary audits as assigned including revision, cancellation, and arbitrary audits for physical and hybrid/virtual audits.
• Follow up with insureds, agents, Commercial Underwriting, Support and Billing/Collections for required information and clarification to verify and finalize audits in a timely manner.
• Assist the Premium Audit Reviewer(s) as needed and perform other tasks as assigned by management.

Qualifications / Experience:

• High School diploma or equivalent
• 2 years general office experience
• Basic proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Excellent oral and written communication skills - including professional telephone etiquette skills
• Strong attention to details
• Excellent organizational and time management skills
• Ability to work well with others

Additional Preferred Qualifications:

• Working knowledge of Insurance system technology

Special Circumstances:

• Occasional overtime may be required

Salary:

Salary: $39,000 - $48,500 annually Salary: Salary offer is based on a number of factors such as job-related knowledge , skills and experience.

Benefits:

Our company offers a competitive benefits package and bonus eligibility on top of base.

• profit-sharing
• comprehensive health benefits
• generous parental and family leave
• attractive time off benefits (vacation/floating holiday/sick/observed holidays)
• tuition assistance
• a 401(k) savings plan with company match
• a discounted insurance rate
• life and disability insurance options
• and more!

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Global Services LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.