Associate IAM Engineer

City of New York; New York (NY); On-site; USD 75,000 - 90,000; Full time

Job summary

The Office of Technology and Innovation (OTI) in Brooklyn, NY is seeking an Associate IAM Engineer to support the day-to-day identity and access management operations. The ideal candidate will contribute to operational reliability, service continuity, and improving security posture across enterprise systems.

You will assist with user provisioning, role assignments, authentication support, and incident resolution, helping ensure stable, secure IAM services for NYC agencies.

Qualifications

• Baccalaureate degree and four years of related full-time experience in IAM or security programs.
• Education and/or experience equivalent to the above.

Responsibilities

• Assist with standard IAM procedures, document work clearly, and support end users and internal stakeholders.
• Contribute to ongoing operations while developing deeper technical experience in identity, security, and infrastructure support.
• Handle special projects and initiatives as assigned.

Skills

IAM

Education

Bachelor's degree

Job description

• Salary Band: $80,000 to $90,000
• Compensation: USD 75,000 - USD 89,000

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Job Description

The Associate IAM Engineer supports the day-to-day operations of the identity and access management environment, with a primary focus on operational support, service continuity, and routine IAM administration. This role assists with user and group management, access provisioning, role assignments, authentication support, ticket resolution, and troubleshooting identity-related issues within Microsoft Entra ID and related platforms. The position helps ensure that IAM services remain stable, responsive, and aligned with operational needs.

Responsibilities will include:

• Assist with standard IAM procedures, document work clearly, support end users and internal stakeholders, and help maintain security and access controls across enterprise systems;


• Contribute to ongoing operations while developing deeper technical experience in identity, security, and infrastructure support;


• Handle special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

OTI participates in E-Verify

IT SECURITY SPECIALIST - 95622

Qualifications

A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to projects and policies required by the particular position; or,

Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.